mohamed ayman
Travel Advisor
GizaWork Experience
Tasahel for Tourism and Governmental Services
Jan 2024 - May 2025 -1 yr, 4 months
- Job Details:Provided clients with up-to-date information about visa requirements and application procedures. Assisted customers with inquiries related to governmental travel services. Offered daily updates on flight prices and travel options based on customer preferences and budgets.
Call Center Representative (Chat)
Orange (DSL, Department)
Jan 2022 - Dec 2023 -1 yr, 11 months
- Job Details:Delivered high-quality customer service in a fast-paced call center environment, managing a high volume of inbound and outbound calls. Assisted customers with inquiries, troubleshooting, and resolving technical issues related to products and services. Maintained accurate records of customer interactions and transactions using CRM software.
Acadia Group
Jan 2021 - Dec 2024 -3 yrs, 11 months
- Job Details:Led specialized training sessions in AutoCAD, helping professionals and students develop practical skills in drafting and design. Designed engaging course materials and hands-on projects to make learning interactive and enjoyable. Continuously sought innovative ways to inspire trainees, encouraging creative thinking and exceeding expectations.
Languages
English
AdvancedDutch
Beginner