MOHAMED ALAA ELDIN MOHAMED EISSA

Logistics Operation SupervisorFull Time

• Job Details:• Successfully oversaw logistics operations for a large home furnishing company, ensuring timely and efficient delivery of products to customers. • Managed teams of delivery personnel, drivers & technicians, providing training, guidance, and performance evaluations. • Developed and implemented new processes to improve operational efficiency and reduce costs. • Coordinated with suppliers and vendors to ensure timely delivery of materials, items and equipment. • Resolved customer complaints and issues related to deliveries and installations. • Ensure adherence to controls, regulations, and operating procedures. • Communicated with staff members and other departments regarding decisions affecting teamwork, process, resources, and other responsibilities. • Make recommendations and implement changes. Report exceptions or variances and escalate. • Occasionally, additional responsibilities may be required during peak volume periods.

Sales SpecialistFull Time

• Job Details:• Developed and executed effective sales strategies to achieve targets. • Provided exceptional customer service and support. • Stayed up to date on industry trends and competitors' products. • Collaborated with the marketing team to develop sales campaigns. • Negotiated and closed deals with clients.

Sales SupervisorFull Time

• Job Details:• Successfully managed sales operations for a leading home decoration company exceeding sales targets consistently. • Developing and implementing effective sales strategies. • Provided expert product knowledge and guidance to clients on product selection, design, and installation, enhancing customer satisfaction and building long-term relationships. • Leading and motivating a high-performing sales team. • Developed and implemented training programs to enhance team knowledge of product features, sales techniques, and customer service best practices. • Fostering a positive, productive with Maintaining a safe for organized work environment. • Managing inventory and ensuring product availability by coordinating with vendors. • Complying with company policies and procedures. • Built and maintained strong relationships with key clients (contractors, architects, designers) in the architecture and design industry • Actively participated in industry events and trade shows to network with potential clients and stay abreast of industry trends and competitor activities. • Proficient in B2B and B2C sales, with a strong understanding of customer needs and market trends. • Expertise in building materials such as (porcelain, ceramics, stones, marbles, parquet, stones, swimming pool sheets and lights)