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Mohamed Farag

Supervisor

Gharbia, Egypt
  • Microsoft Windows
  • hospitality
  • customer care
  • call center
  • translation

Work Experience

  • Supervisor at City services consultancy Dubai, UAE

    Dec 2013 to May 2017 · 3 Years 11 Months
  • customer service officer at sheikh khalifah medical city Abu Dhabi, UAE

    Nov 2009 to Dec 2013 · 4 Years 3 Months
  • translator at Al Hamad for importing and exporting Egypt

    Jul 2007 to Sep 2009 · 2 Years 1 Months

Education

  • Bachelor's Degree in Translation

    Al Azhar University - Egypt 2003 to 2007 · 4 Years
  • High School - Thanaweya Amma

    AL Azhar institute - Egypt 2003

Achievments

I have the excellence certificate in customer service of United Arab Emirates. Also the management experience of government call center in Abu Dhabi, UAE.

Skills
Tools and Fields of Expertise

  • Microsoft Windows
  • hospitality
  • customer care
  • call center
  • translation

Languages

  • English

    Fluent
  • Arabic

    Fluent

Training & Certifications

  • quality assurance

    CSC Dubai · 2014
  • customer service excellency

    Sheikh Khalifa Medical · 2013
  • hospitality

    SKMC UAE · 2012