Basic Info

Moetaz Abdelrahman

8 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Supervisor at Cybertronpc International Inc.

Experience Details

IT Supervisor

IT/Software Development, Installation/Maintenance/Repair, Customer Service/Support

Experienced (Non-Manager)

 Provide Technical support for Internal Staff, Customers Remotely & over the Phone  Ability to use a different types of the remote tools  Support Multi-platform OS & Devices ( MS Windows, Mac, Android)  Performed network administration functions, set up network user accounts/permissions and access rights, reset passwords, and administered group policies via AD.  Managing, troubleshooting Exchange 2007, 2010, 2013  Installing, troubleshooting SharePoint 2010, 2013  Managing, troubleshooting Window SBS.  Installing and configure Terminal servers & users profiles.  Handle our Clients Domains/Webhosting inquiries.  Managing, maintenance and troubleshooting all network devices and equipment including servers, routers, switches, wireless devices, firewalls, IP Cam, computers and printers.  Managing and Maintain Customer’s servers such as Win Server 2003/2008/2012, file servers, IIS, VPN gateways, firewall, Active directory, DNS, DHCP, anti-virus server and their operating systems and software including new servers.  Implementing, Managing and troubleshooting print servers, File Servers and GPOs  Managing, troubleshooting all kinds of Desktop and network Printers / Scanners (konica Minolta, Xerox , Sharp, Ricoh Aficio, Kyocera)  Investigating, diagnosing and solving computer software and hardware faults  Managing NAS Storage from creating volumes, Users permissions, disk mapping  Installing & configuring new hardware & software, Backups.  Analyzing system logs and identifying potential issues with computer systems.  Installing and managing Virtualization with Hyper V, VMware  Manage infrastructure LAN & WAN including different types of Routers & Switches  Installation of various Desktop Applications depends on the client needs  Analyzing, troubleshooting and correcting network problems remotely  Administrating ESET Antivirus remote administrator console  Installing & Troubleshooting Office365 / Exchange online / Sharepoint / OneDrive  Configure and Troubleshooting VPN Connections & RDP on different platforms & different Firewalls  Installing and configuring VM windows clustering \ Failover clustering  Server maintenance & Data backup.


Company Details

Cybertronpc International Inc. (multinational)

Cairo, Egypt

51-100 employees

Information Technology Services, Information Technology Services, Computer Software

www.cybertronit.com

Apr 2013 to present (4 years 8 months)
Senior IT Engineer - Acting as IT Manager at THE IRES GROUP [ASSET MANAGEMENT SERVICES ]

Experience Details

Senior IT Engineer - Acting as IT Manager

IT/Software Development

Manager

 Acting as IT Manager.
 Make sure that all problems reported to the IT department are solved both quickly and professionally
 Ensure the Stability of the Software Systems and the proper Permissions for Employees in the Company
 Administering the Internal Network Domain of the Company, this includes the following:
 All Windows Servers, including and not limited to, ISA, Exchange, DC, File Server, DB Server, FortiGate, Switches, etc…
 Ensure the smoothness and performance of the Company’s internal Network.
 Regular Monitoring of the Internal Network to ensure both the Security and Performance.
 Adding New Routes for newly added VPN or Remote Sites Connections.
 Regular Backup for the Configurations of the Switches & Firewalls.
 Makes Sure that the Network (Servers ; PCs, etc….) are updated and Secure.
 Configure Blackberry Devices for employees owning one and also troubleshooting related problems
 Conducting several security tests and analysis for the Network and monitoring the entire system.
 Configure and Install the GPO for internal Clients.
 Follow-up on all the branches & projects which we have
 Make recommendations about purchase of technology resources
 Research current and potential resources and services
 Provide network accounts and passwords as required ‘GPO’.
 Ensure hardware is stripped and secured before disposal
 Train staff about potential uses of existing technology
 Train staff about new and potential use
 Provide individual training and support on request
 Network and system Administrator.


Company Details

THE IRES GROUP [ASSET MANAGEMENT SERVICES ] (multinational)

Cairo, Egypt

51-100 employees

Real Estate/Property Management, Construction - Residential & Commercial/Office, Construction - Industrial Facilities and Infrastructure

www.ires-group.com

Jan 2010 to Apr 2013 (3 years 3 months)
SYSTEM ADMINISTRATOR at ERA-THE IRES GROUP [REAL ESTATE SERVICES ]

Experience Details

SYSTEM ADMINISTRATOR

IT/Software Development

Manager

Network and system Administrator.
 Networks and Communication Systems.
 Network Maintenance WAN, LAN, WLAN.
 Monitoring Computers & Internet.
 Maintenance ISA Server, Domain Controller, Retech Software Server.
 Updating The Company Web site.
 Installation of various operating systems, desktop applications.
 Performing problem determination on operating systems and desktop applications.
 Fixing any problems encountered on many platforms.

 Fixing Software & Hardware Problems.
 Making interviews with new IT engineers.
 Follow-up on all the branches which we have.
 Working on Designopolis project (Cairo/Alex Desert road) ( CCTV , Light current)
 Dealing with time attendance machines ( Finger Print , Smart Cards )
 Dealing with Different types of routers & modems & switches ( wired / wireless )
 Designed Application for Leads. (Access / Web App.)


Company Details

ERA-THE IRES GROUP [REAL ESTATE SERVICES ] (multinational)

Cairo, Egypt

51-100 employees

Real Estate/Property Management, Construction - Industrial Facilities and Infrastructure

www.era-me.com

Jun 2008 to Dec 2009 (1 year 6 months)

Education

Computer Science in Programming

Education Details

Computer Science

Programming

Modern Academy in maadi, Egypt

C / Good / 65 - 75%

The following are some of cour

N/A

Modern Academy in maadi
2001 - 2006

Certifications

Certificate details

Microsoft Certified Solution Associate ( MCSA 2012 )

Dec 2013

N/A

N/A

N/A

Microsoft

N/A

Certificate details

Adobe Certified Associate (ACA)

Mar 2013

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

SQL 2000 Server

Mar 2006

Private

N/A

Training/Course Details

Forty gate Firewall Device ( Installation & Configuration )

Aug 2005

Siemens

N/A

Training/Course Details

Cyberoam CCSNP

Nov 2015

Cyberoam

Certified Network & Security Professional (CCNSP)

This profile is fresh!
Last update 6 days ago.

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Profile Skills and Keywords

AdaptiveAdobe Certified Associate (ACA)ArabicCiscoComputer SoftwareConstruction - Industrial Facilities And InfrastructureConstruction - Residential & CommercialCreativeCustomer ServiceCyberoam CCSNPCybertronpc International Inc.ERA-THE IRES GROUP [REAL ESTATE SERVICES ]EnglishExchange Server 2007>2013FlexibleForty Gate Firewall Device ( Installation & Configuration )ITIT SupervisorInformation TechnologyInformation Technology (IT)Information Technology ServicesInstallationInteractiveMaintenanceMicrosoft Certified Solution Associate ( MCSA 2012 )NetworkingOfficeOffice 365PlannerProgrammingProperty ManagementReal EstateRepairSQL 2000 ServerSYSTEM ADMINISTRATORSenior IT Engineer - Acting As IT ManagerSharePointSoftware DevelopmentSupportTHE IRES GROUP [ASSET MANAGEMENT SERVICES ]Team PlayerWindows 2012Windows Server 2008Windows ServersWindows Xp / 7 / 8.1

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

SharePoint

SharePoint

: Expert

: Extreme - I love it!

:

5-7 years

Windows xp / 7 / 8.1

Windows xp / 7 / 8.1

: Expert

: Extreme - I love it!

:

More than 7 years

exchange server 2007>2013

exchange server 2007>2013

: Expert

: Extreme - I love it!

:

5-7 years

Windows Server 2008

Windows Server 2008

: Expert

: Extreme - I love it!

:

More than 7 years

Information Technology (IT)

Information Technology (IT)

: Expert

: Extreme - I love it!

:

More than 7 years

Cisco

Cisco

: Advanced

: Extreme - I love it!

:

1-3 years

office 365

office 365

: Advanced

: Extreme - I love it!

:

3-5 years

windows 2012

windows 2012

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

information technology

information technology

: Expert

: Extreme - I love it!

:

More than 7 years

windows servers

windows servers

: Advanced

: Extreme - I love it!

:

More than 7 years

networking

networking

: Advanced

: Extreme - I love it!

:

5-7 years

Key Skills

Planner, Creative, Flexible / Adaptive, Interactive, Team Player

Online Presence

https://www.linkedin.com/in/moetazahmed

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