Basic Info

MODASSIR KHAN

5 years

Bengaluru, India

Bachelor's Degree

Experienced

Work Experience

Technical support assocate at Concentrix

Experience Details

Technical support assocate

Customer Service/Support

Manager

Provide Technical support for LENOVO Leptop and desktop.


Company Details

Concentrix (multinational)

India

More than 1000 employees

Business Services - Other

concentrix.com

Jun 2016 to present (1 year 6 months)
Technical support engineer at LYD TECHNOLOGIES

Experience Details

Technical support engineer

Installation/Maintenance/Repair

Experienced (Non-Manager)

 Responsible for designing, organizing, modifying, and supporting a company's computer systems.
 Designs and installs LANs, WANs, Internet and intranet systems, and network segments.
 Support LANs, WANs, network segments, Internet, and intranet systems.
 Maintain system efficiency.
 Ensure design of system allows all components to work properly together.
 Troubleshoot problems reported by users.
 Make recommendations for future upgrades.
 Maintain network and system security.
 Analyze and isolate issue


Company Details

LYD TECHNOLOGIES

Bengaluru, India

11-50 employees

Computer Hardware, Computer Networking , Information Technology Services

http://www.lydtech.com/

Jul 2013 to May 2016 (2 years 10 months)

Achievements


Cricket player in school

Education

 Bachelor of Engineering (BE): in Electronics and communication engineering (E&C

Education Details

 Bachelor of Engineering (BE):

Electronics and communication engineering (E&C

Visveswaraya Technological University (VTU)., India

C / Good / 65 - 75%

N/A

N/A

Visveswaraya Technological University (VTU).
2005 - 2010
High School - Other

High School Details

Other

DSIT

India

2004

B / Very Good / 75 - 85%

N/A

DSIT
2004

Certifications

Certificate details

MICROSOFT CERTIFIED Systems Engineer (MCSE)

Jan 2003

N/A

N/A

MCP ID# 2880421

MICROSOFT

N/A

Training and Courses

Training/Course Details

TESTING

Mar 2013

QSPIDER

N/A

This profile is fresh!
Last update 10 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBusiness Services - OtherCommunication SkillsComputerComputer HardwareComputer Hardware & NetworkingComputer NetworkingComputer SkillsConcentrixCreativeCustomer ServiceElectronics And Communication Engineering (E&CEnglishHard WorkerHindiInformation Technology (IT)Information Technology ServicesInnovativeInstallationInternetMCSEMICROSOFT CERTIFIED Systems Engineer (MCSE)MaintenanceMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WindowsMicrosoft WordNetworksProblem SolverRepairSupportSystem AdminSystem EngineerTESTINGTeam PlayerTechnical AnalysisTechnical Support AssocateTechnical Support EngineerUrdu

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Hindi

Hindi

: Fluent

: Fluent

: Fluent

: Fluent

Urdu

Urdu

: Fluent

: Advanced

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Computer

Computer

: Expert

: Extreme - I love it!

:

3-5 years

MCSE

MCSE

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

3-5 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

3-5 years

Communication Skills

Communication Skills

: Expert

: Extreme - I love it!

:

5-7 years

Information Technology (IT)

Information Technology (IT)

: Advanced

: Extreme - I love it!

:

3-5 years

Technical Analysis

Technical Analysis

: Advanced

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

3-5 years

Networks

Networks

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

computer Hardware & Networking

computer Hardware & Networking

: Expert

: Extreme - I love it!

:

3-5 years

System Admin

System Admin

: Expert

: Extreme - I love it!

:

3-5 years

system Engineer

system Engineer

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Creative, Problem Solver, Innovative, Team Player

Online Presence

https://www.linkedin.com/in/modassir-khan-a9b0992ahttps://www.blogger.com/blogger.g?blogID=8254219300525850157#allposts

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