Basic Info

Moataz Moukhtar

4 years

Alexandria, Egypt

Bachelor's Degree

Manager

Work Experience

Manager at Vanity lounge

Experience Details

Manager

Operations/Management

Manager

Quality contorl of all services we are providing
Managing Indian staff
Ordering needed products
Following up with clients
Preparing financial reports daily and monthly
Recruiting and interviewing candidates
Marketing and promoting our services
Customer service


Company Details

Vanity lounge

Alexandria, Egypt

51-100 employees

Health, Wellness and Fitness

N/A

Feb 2016 to present (10 months)
Real Estate agent at 3ataba gedida

Experience Details

Real Estate agent

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

3ataba gedida

Alexandria, Egypt, Egypt

1-10 employees

Real Estate/Property Management

N/A

Sep 2016 to present (3 months)
Customer care & Billing specialist at Vodafone UK

Experience Details

Customer care & Billing specialist

Customer Service/Support

Entry Level

Customer service
Clarify & adjusting bills
Apply credits for customers
Changing contracts & upgrading handsets


Company Details

Vodafone UK

Alexandria, Egypt

101-500 employees

Telecommunications

N/A

Jul 2015 to Oct 2015 (3 months)
Receptionist at San Stefano Grand Plaza, Talaat moustafa group.

Experience Details

Receptionist

Customer Service/Support

Experienced (Non-Manager)

Receptionist at San Stefano Grand Plaza Residential towers.
Responsibilities:

Write & Deliver the towers check list reports to the maintenance department and follow up.
Filing and managing Rental documents.
Preparing Guest today sheet ( Arrivals & departures).
Preparing house keeping schedules.
Arranging owner's letters
Saving work orders on the system by the end of the day.
Answering phone calls, handling issues and work on solving them.



Company Details

San Stefano Grand Plaza, Talaat moustafa group.

Alexandria, Egypt

More then 1000 employees

Hospitality/Hotels

N/A

May 2013 to Jul 2014 (1 year 2 months)
Customer care consultant at SUTHERLAND GLOBAL SERVICES

Experience Details

Customer care consultant

Customer Service/Support

Experienced (Non-Manager)

Customer care consultant for AT&T company, billing department.
Outsourcing for the United States of America account.


Company Details

SUTHERLAND GLOBAL SERVICES (multinational)

Alexandria, Egypt

More then 1000 employees

Outsourcing/Offshoring

N/A

Dec 2011 to Dec 2012 (1 year)
Marketing executive at Blue advertising and development

Experience Details

Marketing executive

Marketing/PR/Advertising , Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Blue advertising and development

Alexandria, Egypt

51-100 employees

Marketing and Advertising, Animation , Writing and Editing

N/A

Mar 2007 to Mar 2009 (2 years)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting, Managment, English

Egyptian Higher Institute of the Alexandria Academy for Administration and Accounting, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Egyptian Higher Institute of the Alexandria Academy for Administration and Accounting
2008 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

victory college

Egypt

2006

C / Good / 65 - 75%

N/A

victory college
2006

Certifications

Photoshop cc
Nov 2015

Certificate details

Photoshop cc

Nov 2015

A+

N/A

N/A

Lemar Art Studio

N/A

Training and Courses

Training/Course Details

Italian language course

Feb 2013

Egyptian American center

Four levels out of six.

Training/Course Details

Insurance brooker

Mar 2010

Ace multinational life insurance

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAnimationArabicBusiness DevelopmentCall CenterCreativeCustomer Care & Billing SpecialistCustomer Care ConsultantCustomer ServiceEnglishFrenchHealth, Wellness And FitnessHospitalityHotelsInitiativeInsurance BrookerItalianItalian Language CourseLeaderManagementManagerManagmentMarketingMarketing And AdvertisingMarketing ExecutiveMicrosoft OfficeOffshoringOrganizerOutsourcingPhotoshop CcPlannerProperty ManagementReal EstateReal Estate AgentReceptionistRetailSUTHERLAND GLOBAL SERVICESSalesSupportTelecommunicationsWriting And Editing

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Italian

Italian

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Fields of Expertise

call center

call center

: Expert

: High

:

1-3 years

sales

sales

: Advanced

: High

:

1-3 years

Customer service

Customer service

: Advanced

: High

:

1-3 years

Key Skills

Leader, Planner, Creative, Initiative, Organizer

Online Presence

www.facebook/moataz.moukhtar

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