Mohamed Abbas
General Hotel Manger
Cairo, EgyptWork Experience
Pyramids Gem Plaza
Jan 2024 - Present -1 yr, 7 months
Egypt
- Job Details:Managed hotel operations including front office, housekeeping, and guest services. Oversaw staff performance, maintained service quality, and ensured a welcoming environment that enhanced guest satisfaction.
Seaview Hotel
Jan 2022 - Nov 2024 -2 yrs, 10 months
- Job Details:Led front office, housekeeping, and F&B departments. Focused on guest satisfaction, team training, and smooth operational flow.
Seven Palace Hotels
Feb 2019 - Dec 2021 -2 yrs, 10 months
- Job Details:Managed multi-department hotel operations, including front office, housekeeping, and food & beverage.
Sahari Hotel
May 2016 - Jan 2019 -2 yrs, 8 months
- Job Details:Supervised hotel operations, staff performance, and guest services. Ensured high standards of hospitality and smooth day-to-day management.
Skills
- Hotel Operations Management
- Staff Training & Performance Management
- Front Office & Guest Relations
- Microsoft Office (Word, Excel, PowerPoint)
- Housekeeping & Maintenance Supervision
- VIP guest management
- Team Leadership & Staff Supervision
- Quality Assurance & Service Standards
- Hospitality
- Hotel Management
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Languages
Arabic
FluentEnglish
Intermediate