
Moataz Elwaan
Operations & HR Manager at NK for Real Estate
New Cairo, Cairo, EgyptWork Experience
NK for Real Estate
Egypt
- Job Details:Implement right processes and practices across the organization. Formulate strategy, improve performance, and secure compliance. Mentor team members, increase customer service quality, and apply best practices.
Philip Morris International
May 2021 - May 2024 -3 yrs
Egypt
- Job Details:Oversaw daily operations, optimized processes, and managed resources. Ensured quality control, developed strategies, and led teams. Recruited, trained, and supervised staff.
CIB
May 2019 - May 2021 -2 yrs
Egypt
- Job Details:Ensured cost-effective operations and legal compliance. Improved operational systems and warehouse efficiency. Monitored KPIs and enhanced customer service between departments.
P. Loan & Auto Loan Specialist
CIB
May 2017 - May 2019 -2 yrs
Egypt
- Job Details:Sold financial products and ensured exceptional customer service. Reported fraud risks and coordinated issue resolutions. Promoted alternative service channels and cross-sold products.
Languages
English
Fluent