Basic Info

Muralidhar Madugula

4 years

Hyderabad, India

Bachelor's Degree

Experienced

Work Experience

Business Analyst at Streamlined Medical Solutions Private Limited

Experience Details

Business Analyst

IT/Software Development, Project/Program Management, Marketing/PR/Advertising

Experienced (Non-Manager)

Responsibilities:
• Prepares and owns project management plans, monitors project performance against planned highlights areas of slippage; identifies/initiates corrective action.
• Incorporating Agile methodologies for product planning and delivery including breakdown of business requirements in to user stories and managing backlog items.
• Creates and maintains project artifacts, requirement documents, Functional solution document, Dependencies tracker, Project timeline, Project UI / UX definitions, etc.
• Liaising with customers including conducting product walkthroughs and funneling change requests.
• Communication management ensures effective, to-the-point and coherent communication with all stakeholders of the project clients, designers, management team, 3rd party vendors, tech team, etc.
• Status reporting - Updates trackers, dashboards, sends weekly status reports to clients.
• Develops in depth-understanding of the system, and converts requirements into functional solutions for projects.
• Reviews deliverables prepared by team before passing to client.
• Develop performance metrics and deliver ad hoc reports.
• Technical know how - Possesses general understanding in the areas of application programming, database and system design.


Company Details

Streamlined Medical Solutions Private Limited

Hyderabad, India

11-50 employees

Healthcare and Medical Services, Information Technology Services

www.streamlinedmedical.com

Mar 2015 to present (2 years 9 months)
Technical Support Engineer at Mwebware Software Services Private Limited

Experience Details

Technical Support Engineer

Customer Service/Support, IT/Software Development, Installation/Maintenance/Repair

Entry Level

Responsibilities:
• Performed system analysis, documentation, testing, implementation and user support for platform transitions.
• Provided client support on system deployment and troubleshooting.
• Established specifications and coordinated production with software programmers.
• Participated in User Acceptance Testing to ensure system corrections are accurate.
• Responsible for creating business work flows and processes and creating management reports based on the analysis.
• Knowledge of ICD-9 and ICD -10 coding and claims processing.
• Verified the functional aspects as per the Business Process and validated the interfaces with the other systems and data conversion from the existing system.
• Managed product issues using the internal tracking system.


Company Details

Mwebware Software Services Private Limited

Hyderabad, India

101-500 employees

Healthcare and Medical Services, Information Technology Services

http://www.mwebware.com/

May 2013 to Mar 2015 (1 year 10 months)

Education

Bachelor of Technology in Information Technology

Education Details

Bachelor of Technology

Information Technology

Jawaharlal Nehru Technological University, India

C / Good / 65 - 75%

Database Management Systems, Information retrieval Systems C Language JAVA Software testing Compiler Design Operating Systems Mathematics

N/A

Jawaharlal Nehru Technological University
2008 - 2013
High School - Other

High School Details

Other

Railway High School Vijayawada

India

2006

B / Very Good / 75 - 85%

N/A

Railway High School Vijayawada
2006

Training and Courses

Training/Course Details

Project Management Professional

May 2017

GreyCampus Edutech Private Limited

Attended Project Management professional workshop and acquired 35 Contact Hours required to complete PMP Certification and in the process of attaining PMP.

Training/Course Details

Business Analysis

Jan 2015

Centre of Excellence for Professional Development (COEPD)

Attended 36 hours Professional Business Analyst workshop and gained knowledge on Object Oriented Approach, Elicitation Techniques, Document Standards, Requirement Engineering, Software Development Methodologies and User Acceptance Testing.

This profile is not updated!
Last update more than 5 months ago.

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Profile Skills and Keywords

Business AnalysisBusiness AnalystCustomer ServiceEnglishHealthcare And Medical ServicesHindiITInformation TechnologyInformation Technology ServicesInstallationMaintenanceMarketingProgram ManagementProjectProject ManagementProject Management ProfessionalProject Planning And DeliveryRepairRequirement GatheringSoftware DevelopmentSupportTeam ManagementTechnical SupportTechnical Support Engineer

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Hindi

Hindi

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

Requirement gathering

Requirement gathering

: Expert

: Extreme - I love it!

:

1-3 years

Business Analysis

Business Analysis

: Advanced

: Extreme - I love it!

:

1-3 years

Technical Support

Technical Support

: Advanced

: High

:

1-3 years

Project Management

Project Management

: Intermediate

: High

:

Less than 1 year

Team Management

Team Management

: Intermediate

: High

:

1-3 years

Project Planning and Delivery

Project Planning and Delivery

: Intermediate

: High

:

1-3 years

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