Basic Info

Mohammed El Hares

5 years

Kfr El Sheikh, Egypt

Bachelor's Degree

Manager

Work Experience

Equipment Sales Construction Technique (CR) - Atlas Copco at Bin Salim Enterprises LLC

Experience Details

Equipment Sales Construction Technique (CR) - Atlas Copco

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Bin Salim Enterprises LLC (multinational)

Muscat, Oman

101-500 employees

Business Supplies and Equipment

www.binsalim.com

Mar 2015 to Oct 2015 (7 months)
Spare Parts and Service Sales (Mining & Rock Excavation Services) - Atlas Copco at Bin Salim Enterprises LLC

Experience Details

Spare Parts and Service Sales (Mining & Rock Excavation Services) - Atlas Copco

Sales/Retail

Experienced (Non-Manager)

- Help customers find the spare parts they are looking for.
- Read catalogs to determine new parts on market.
- Ensure all necessary parts are stocked and ready for purchase.
- Order new parts from catalog as needed.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Look over machine, product to determine what part is needed.
- Recommend substitute parts or show customers how to modify parts.
- Take cash, check, or credit card for purchase and dispense change.
- Take inventory of stock and replenish when needed.
- Mark and store parts in stockroom according to prearranged system.
- Answer the customers' questions or problems.
- Use knowledge of machines and equipment to discuss the use and features of parts.
- Look up stock numbers and prices for parts in catalogs or on computers.
- Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
-Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.


Company Details

Bin Salim Enterprises LLC (multinational)

Muscat, Oman

101-500 employees

Business Supplies and Equipment , Engineering Services, Engineering Services

www.binsalim.com

Feb 2012 to Mar 2015 (3 year 0 month)
Product Support - Atlas Copco at Bin Salim Enterprises LLC

Experience Details

Product Support - Atlas Copco

Sales/Retail

Entry Level

- Work with development team in performance analysis of new products and enhancements.
- Assist in developing pricing strategies and guidelines for new products.
- Analyze industry trends and market demands to recommend product enhancements.
- Work with sales team in product promotional activities.
- Work with support team to provide product support and assistance to customers.
- Maintain documentations for all support activities including product development, enhancement, engineering and marketing activities.
- Work with support team to evaluate complex customer problem, identify root causes and derive resolutions.
- Guide support team in addressing customer problems within established response time.
- Analyze customer suggestions and recommend product revisions.
- Support Account Managers in identifying new customers and retaining existing customers for business growth.
- Document support activities, customer issues and resolutions for reference purposes.
- Develop training materials and conduct trainings for new hires.


Company Details

Bin Salim Enterprises LLC (multinational)

Muscat, Oman

101-500 employees

Oil and Gas, Engineering Services, Business Supplies and Equipment

www.binsalim.com

Feb 2012 to Oct 2012 (8 months)

Education

Bachelor's Degree in Computer and Information Systems

Education Details

Bachelor's Degree

Computer and Information Systems

Abu Qir Institute for Computer and Information Systems, Egypt

C / Good / 65 - 75%

N/A

N/A

Abu Qir Institute for Computer and Information Systems
2004 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Jabir Bin Zaid

Oman

2002

C / Good / 65 - 75%

N/A

Jabir Bin Zaid
2002

Training and Courses

Training/Course Details

Autocad 2D

Feb 2013

Polyglot Institute

N/A

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

AutoCAD 2DBin Salim Enterprises LLCBusiness DevelopmentBusiness PlanningBusiness Supplies And EquipmentBusiness-orientedCommunication SkillsComputer And Information SystemsComputer SkillsCustomer-orientedDynamic SpeakerEngineering ServicesEnglishEquipment Sales Construction Technique (CR) - Atlas CopcoFootballHard WorkerInternetMarketingMicrosoft OfficeMoviesMusicNegotiationNegotiatorNew Business DevelopmentOil And GasPhotographyPricing StrategyProduct Support - Atlas CopcoReadingRetailSalesSpare Parts And Service Sales (Mining & Rock Excavation Services) - Atlas CopcoSwimmingTeam ManagmentTeam Player

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Communication Skills

Communication Skills

: Advanced

: Extreme - I love it!

:

3-5 years

Computer Skills

Computer Skills

: Advanced

: Extreme - I love it!

:

More than 7 years

Marketing

Marketing

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

AutoCAD 2D

AutoCAD 2D

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Sales

Sales

: Advanced

: Extreme - I love it!

:

3-5 years

Marketing

Marketing

: Advanced

: Extreme - I love it!

:

3-5 years

New Business Development

New Business Development

: Advanced

: Extreme - I love it!

:

1-3 years

Team Managment

Team Managment

: Advanced

: High

:

1-3 years

Negotiation

Negotiation

: Advanced

: High

:

1-3 years

Pricing Strategy

Pricing Strategy

: Advanced

: Extreme - I love it!

:

1-3 years

Dynamic Speaker

Dynamic Speaker

: Advanced

: High

:

1-3 years

Business Planning

Business Planning

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Business-oriented, Hard worker, Negotiator, Customer-oriented, Team Player

Online Presence

https://eg.linkedin.com/in/mohdj

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