Basic Info

Hanaa khalil

8 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer services assistant at British Council Egypt

Experience Details

Customer services assistant

Customer Service/Support

Entry Level

N/A


Company Details

British Council Egypt

Cairo, Egypt

More than 1000 employees

Consumer Services

www.britishcouncil.org,eg

Sep 2015 to present (1 year 10 months)
Markteer at Green valley

Experience Details

Markteer

Marketing/PR/Advertising

Entry Level

N/A


Company Details

Green valley (multinational)

Cairo, Egypt

101-500 employees

Medical Devices and Supplies

greenvalleydme.com

Jul 2014 to Aug 2015 (1 year 1 month)
Travel counselor at Expedia Canada

Experience Details

Travel counselor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Expedia Canada

Cairo, Egypt

501-1000 employees

Travel and Tourism

www.Expedia.ca

May 2012 to May 2014 (2 years)
Indoor sales at Raya contact center

Experience Details

Indoor sales

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Raya contact center

Cairo, Egypt

51-100 employees

Retail

N/A

Sep 2012 to May 2012
Help desk advisor at EL-Mohamdia Experimental Secondary School

Experience Details

Help desk advisor

Administration

Experienced (Non-Manager)

1-Handling Student's parents Inquiries and also interviewing them .
2-data entry and worked on online data base regards the school's statics .


Company Details

EL-Mohamdia Experimental Secondary School

Cairo, Egypt

101-500 employees

Education

N/A

Nov 2005 to Oct 2011 (5 years 11 months)

Achievements


Got C1 in Aptis test (british council)

Education

Bachelor's Degree in arts

Education Details

Bachelor's Degree

arts

Cairo University, Egypt

C / Good / 65 - 75%

Hebrew translation and literature

N/A

Cairo University
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

EL saida zeinab secondary school

Egypt

2001

A / Excellent / 85 -100%

N/A

EL saida zeinab secondary school
2001

Certifications

ICDL
Mar 2012

Certificate details

ICDL

Mar 2012

100 out of 100

N/A

N/A

MINISRTY OF EDUCATION

N/A

TICO
May 2012

Certificate details

TICO

May 2012

N/A

N/A

N/A

Expedia Canada

N/A

Training and Courses

ACA at yat
Jan 2011

Training/Course Details

ACA

Jan 2011

yat

N/A

Training/Course Details

academic writing

Jan 2016

The British Council

N/A

This profile is fresh!
Last update 8 days ago.

Jobseeker photo

Verified Badges

Verified skills, assessments & programs from trusted partners.

Profile Skills and Keywords

ACAAcademic WritingAdaptiveAdministrationAdobe IllustratorAdobe PhotoshopAirlinesArabicArtsBusiness DevelopmentCRMCall CenterComputerConsumer ServicesCustomer ServiceCustomer ServicesCustomer Services AssistantData EntryData MiningEducationEnglishFashionFlexibleGreen ValleyHelp Desk AdvisorHotelsICDLIndoor SalesInteractiveInternetLearning New SkillsMake UpMarketingMarkteerMedical Devices And SuppliesMicrosoft OfficeMicrosoft OutlookMusicOrganizerPersonality TraitsRetailSAPSalesSocialSupportSupportiveTICOTeachingTelemarketingTourismTravel And TourismTravel Counselor

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

1-3 years

CRM

CRM

: Intermediate

: Medium

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Intermediate

: Extreme - I love it!

:

1-3 years

SAP

SAP

: Beginner

: Medium

:

Less than 1 year

Adobe Illustrator

Adobe Illustrator

: Little knowledge

: Little

:

Less than 1 year

Data Entry

Data Entry

: Little knowledge

: Little

:

Less than 1 year

Fields of Expertise

teaching

teaching

: Expert

: Extreme - I love it!

:

3-5 years

call center

call center

: Expert

: Extreme - I love it!

:

3-5 years

Data Mining

Data Mining

: Expert

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Expert

: Extreme - I love it!

:

1-3 years

customer services

customer services

: Intermediate

: High

:

3-5 years

marketing

marketing

: Intermediate

: Extreme - I love it!

:

1-3 years

Telemarketing

Telemarketing

: Intermediate

: Little

:

Less than 1 year

Key Skills

Organizer, Flexible / Adaptive, Social, Interactive, Supportive

Online Presence

https://eg.linkedin.com/in/hanaa-khalil-8806bb68https://www.facebook.com/milky.way.caramelhttps://twitter.com/Hanaa_Caramel

hanaa is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Hanaa's full profile and find more great talent and professionals to join your team.