Basic Info

Kareem Ali

3 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Delegate Supervisor at Sykes (Sony UK account)

Experience Details

Delegate Supervisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Sykes (Sony UK account) (multinational)

Egypt

N/A

Consumer Services , Electronics and Semiconductors

N/A

Sep 2014 to Dec 2014 (3 months)
Technical support representative at Sykes (Sony UK account)

Experience Details

Technical support representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Sykes (Sony UK account) (multinational)

Cairo, Egypt

N/A

Electronics and Semiconductors

N/A

Nov 2012 to Sep 2014 (1 year 10 months)
Customer service representative at Teleperformance (Wind Canada account)

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Teleperformance (Wind Canada account) (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

N/A

Feb 2011 to Jun 2012 (1 year 4 months)
IT department (intern) at Shell

Experience Details

IT department (intern)

IT/Software Development

Student

N/A


Company Details

Shell (multinational)

Cairo, Egypt

More then 1000 employees

Oil and Gas

N/A

Aug 2009 to Sep 2009 (1 month)
IT department (intern) at East Zeit petroleum company (Zeitco)

Experience Details

IT department (intern)

IT/Software Development

Student

N/A


Company Details

East Zeit petroleum company (Zeitco)

Cairo, Egypt

501-1000 employees

Oil and Gas

N/A

Aug 2007 to Sep 2007 (1 month)

Education

BSc in Management Information System

Education Details

BSc

Management Information System

Modern Academy in maadi, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Modern Academy in maadi
2006 - 2010
BSc in Business Adminstration

Education Details

BSc

Business Adminstration

University of the District of Columbia, Egypt

B / Very Good / 75 - 85%

N/A

N/A

University of the District of Columbia
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

New Generation Language School

Egypt

2006

A / Excellent / 85 -100%

N/A

New Generation Language School
2006

Certifications

ICDL
Mar 2007

Certificate details

ICDL

Mar 2007

N/A

N/A

N/A

N/A

IELTS
Feb 2016

Certificate details

IELTS

Feb 2016

8 out of 9

N/A

N/A

British Council UAE

Scored 8 out of 9 in the IELTS exams in Dubai, UAE.

Training and Courses

Training/Course Details

3D Maya modeling and animation

Apr 2015

Graphics Academy

Had a one year course in 3D modeling, rendering, and animation. We used Maya, MudBox, Photoshop, Mental Ray, and others.

Training/Course Details

Animation Classes

May 2016

Animation Mentor online school

Finished class 1 (Animation Basics), and currently in class 2 (Body Mechanics) in Animation Mentor school, which is biggest online animation school in the world.

This profile is fresh!
Last update 11 days ago.

Jobseeker photo

Profile Skills and Keywords

3D Maya Modeling And Animation3d AnimatorAnimation ClassesArabicArtBusiness AdminstrationConsumer ServicesCreativeCustomer ServiceCustomer Service RepresentativeDelegate SupervisorE-mail SupportElectronics And SemiconductorsEnglishHard WorkerICDLIELTSITIT DepartmentIT TraineeIntelligent PeopleInternet ResearchJournalismLeaderManagement Information SystemMicrosoft OfficeMicrosoft OutlookOil And GasPersistentPhotographyProving My PotentialReadingShellSocialSoftware DevelopmentSupervisorSupportSykes (Sony UK Account)Technical SupportTechnical Support RepresentativeTelecommunicationsTeleperformance (Wind Canada Account)WriterWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: High

:

3-5 years

Fields of Expertise

Customer service representative

Customer service representative

: Expert

: Little

:

1-3 years

Technical support

Technical support

: Expert

: Little

:

1-3 years

E-mail support

E-mail support

: Advanced

: Little

:

1-3 years

3d Animator

3d Animator

: Intermediate

: Extreme - I love it!

:

1-3 years

IT trainee

IT trainee

: Intermediate

: Little

:

Less than 1 year

Photography

Photography

: Intermediate

: Extreme - I love it!

:

1-3 years

Supervisor

Supervisor

: Beginner

: Medium

:

Less than 1 year

Writer

Writer

: Beginner

: Medium

:

Less than 1 year

Key Skills

Leader, Hard worker, Creative, Persistent, Social

Online Presence

https://www.facebook.com/Mishkawywww.mishkawy.weebly.comhttps://www.youtube.com/watch?v=9tfSqq8c8ZY

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