Basic Info

Kareem Ali

3 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Delegate Supervisor at Sykes (Sony UK account)

Experience Details

Delegate Supervisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Sykes (Sony UK account) (multinational)

Egypt

N/A

Consumer Services , Electronics and Semiconductors

N/A

Sep 2014 to Dec 2014 (3 months)
Technical support representative at Sykes (Sony UK account)

Experience Details

Technical support representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Sykes (Sony UK account) (multinational)

Cairo, Egypt

N/A

Electronics and Semiconductors

N/A

Nov 2012 to Sep 2014 (1 year 10 months)
Customer service representative at Teleperformance (Wind Canada account)

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Teleperformance (Wind Canada account) (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

N/A

Feb 2011 to Jun 2012 (1 year 4 months)
IT department (intern) at Shell

Experience Details

IT department (intern)

IT/Software Development

Student

N/A


Company Details

Shell (multinational)

Cairo, Egypt

More then 1000 employees

Oil and Gas

N/A

Aug 2009 to Sep 2009 (1 month)
IT department (intern) at East Zeit petroleum company (Zeitco)

Experience Details

IT department (intern)

IT/Software Development

Student

N/A


Company Details

East Zeit petroleum company (Zeitco)

Cairo, Egypt

501-1000 employees

Oil and Gas

N/A

Aug 2007 to Sep 2007 (1 month)

Education

BSc in Management Information System

Education Details

BSc

Management Information System

Modern Academy in maadi, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Modern Academy in maadi
2006 - 2010
BSc in Business Adminstration

Education Details

BSc

Business Adminstration

University of the District of Columbia, Egypt

B / Very Good / 75 - 85%

N/A

N/A

University of the District of Columbia
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

New Generation Language School

Egypt

2006

A / Excellent / 85 -100%

N/A

New Generation Language School
2006

Certifications

ICDL
Mar 2007

Certificate details

ICDL

Mar 2007

N/A

N/A

N/A

N/A

IELTS
Feb 2016

Certificate details

IELTS

Feb 2016

8 out of 9

N/A

N/A

British Council UAE

Scored 8 out of 9 in the IELTS exams in Dubai, UAE.

Training and Courses

Training/Course Details

3D Maya modeling and animation

Apr 2015

Graphics Academy

Had a one year course in 3D modeling, rendering, and animation. We used Maya, MudBox, Photoshop, Mental Ray, and others.

Training/Course Details

Animation Classes

May 2016

Animation Mentor online school

Finished class 1 (Animation Basics), and currently in class 2 (Body Mechanics) in Animation Mentor school, which is biggest online animation school in the world.

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

3D Maya Modeling And Animation3d AnimatorAnimation ClassesArabicArtBusiness AdminstrationConsumer ServicesCreativeCustomer ServiceCustomer Service RepresentativeDelegate SupervisorE-mail SupportElectronics And SemiconductorsEnglishHard WorkerICDLIELTSITIT DepartmentIT TraineeIntelligent PeopleInternet ResearchJournalismLeaderManagement Information SystemMicrosoft OfficeMicrosoft OutlookOil And GasPersistentPhotographyProving My PotentialReadingShellSocialSoftware DevelopmentSupervisorSupportSykes (Sony UK Account)Technical SupportTechnical Support RepresentativeTelecommunicationsTeleperformance (Wind Canada Account)WriterWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Advanced

: High

:

3-5 years

Fields of Expertise

Customer service representative

Customer service representative

: Expert

: Little

:

1-3 years

Technical support

Technical support

: Expert

: Little

:

1-3 years

E-mail support

E-mail support

: Advanced

: Little

:

1-3 years

3d Animator

3d Animator

: Intermediate

: Extreme - I love it!

:

1-3 years

IT trainee

IT trainee

: Intermediate

: Little

:

Less than 1 year

Photography

Photography

: Intermediate

: Extreme - I love it!

:

1-3 years

Supervisor

Supervisor

: Beginner

: Medium

:

Less than 1 year

Writer

Writer

: Beginner

: Medium

:

Less than 1 year

Key Skills

Leader, Hard worker, Creative, Persistent, Social

Online Presence

https://www.facebook.com/Mishkawywww.mishkawy.weebly.comhttps://www.youtube.com/watch?v=9tfSqq8c8ZY

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