Basic Info

Marwa Ewida

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Sales Admin & Cordinator at Iwan Developments

Experience Details

Sales Admin & Cordinator

Administration

Experienced (Non-Manager)

-Responsible for all the sales administration works in regards to the back office sales paper work, schedules, appointments and system generation reports.
-Maintaining and developing relationships with the sales team to develop and enhance the selling cycle.
-Listening to customer requirements and making the suitable requests.
-Preparing contracts for clients to sign & collecting all checks for the sold unit.
-Meeting clients & negotiating the terms of the contract.
-coordinating with all the departments when necessary.
-Attend corporate event for the sales support function if needed.
-Reviewing necessary System reports and sales done and running various reports to submit to the suitable manager.
-Attending team meetings and sharing best practice with colleagues.
-Reporting all sales data and required reports to supervisors.
-Giving training to the new sales admin & making sure that they are on the right track.


Company Details

Iwan Developments

Cairo, Egypt

101-500 employees

Real Estate/Property Management

N/A

May 2015 to present (1 year 7 months)
Admin & Recruitment Officer at Resource Professional

Experience Details

Admin & Recruitment Officer

Human Resources, Administration

Experienced (Non-Manager)

Client-Servicing:

- Handling the requirements in respect of the recruitment requirements from engineering positions to technician’s level both technical and administration support.
- Prepare candidates' information sheets and the interview schedules for the clients and candidates' mobilization
- Follow-up shortlisted candidates' status to the clients.
-Advertising all job openings through the company’s weekly newsletter & social media. Receive candidate’s CVs by mail and classify them according to qualifications.
-Ensure that client’s representatives are updated with the processing status of each candidate in case he has to travel overseas through processing specialist.
-Tracking the candidate’s history from the screening phase to when he/she gets hired.
- Assist clients in conducting recruitment campaigns abroad and locally, if necessary and conducting first interviews.
- Negotiate offer packages to finalize and draft the offer letters
Recruitment Process:

- Classify and file CVs according to set sequence to be coded and filed properly.
- Recruit and select office staff.
- Conduct regular search on database and internet through several channels.
- Gather and enter all CVs receives through any channel, and increase the company's database.
- Manage & design advertisements by different advertising tools and ensuring that all current adverts are posted and regularly updated on the company's website.
- Arrange candidates' interviews, visa procedure, labor procedure, employment offer letter
- Liaise with recruitment agencies abroad.
- Evaluate and analyze the candidates' CVs and receive the Operation Director's approval on submitting them to the client.
- Handle the processing of shortlisted candidates abroad.

Administrative and other activities:

- Provide the highest level of support and information of the recruitment process to the Operation Director.
- Maintain an organized filing system related to each client and each project.
- Arranging for meetings & writing meeting reports.
- Control correspondences.
- Perform, Assign and monitor clerical and secretarial functions.
- Ensure filing systems are maintained and up to date.
- Verify receipt of supply.
- Booking flights for candidates.
- Handle all financial issues related to the clients with accounting department.
- Collaborate all available data about previous companies the candidate worked for, salary information, create database with all information found.
-Orient and train employees.
-Provide on the job and other training opportunities


Company Details

Resource Professional

Egypt

11-50 employees

Human Resources

N/A

Jun 2013 to Jun 2015 (2 years)
Proctor (testing Specialist) at American University in Cairo

Experience Details

Proctor (testing Specialist)

Administration

Experienced (Non-Manager)

• Distributing examination materials to candidates.
• Provide full instructions to the candidates in every part of the exam.
• Monitoring test rooms and managing examination procedures such as arranging the seating of candidates.
• Answers questions concerning examination procedures, discrepancies in test booklets, and other routine matters.
• Collects, checks, and counts examination materials.
• Reports rule violations and/or unusual occurrences during examinations to supervisor.
• Checks candidates' identification.
• Notifies appropriate personnel when test equipment malfunctions occur.


Company Details

American University in Cairo

Egypt

501-1000 employees

Education

N/A

Aug 2013 to Jan 2015 (1 year 5 months)
Invigilator at British Council

Experience Details

Invigilator

Administration

Experienced (Non-Manager)

• To ensure that Examination papers are 100% secure.
• To give instructions to candidates at the beginning and end of an examination.
• To ensure discipline of candidates is maintained & regulations are followed for every moment of the duration of the examination.


Company Details

British Council

Egypt

501-1000 employees

Education

N/A

Jan 2013 to Apr 2014 (1 year 2 months)
English Instructor at Berlitz Corporation

Experience Details

English Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Teaching English language to students of different ages starting from university students up to corporate clients in managerial levels according to Berlitz teaching methodology which mainly relies on using the English language to communicate instead of using their native tongue.
• Evaluating the students during the course and after the course ends.
• Responsible for making all the ice breaking activities in the beginning of each course and doing a lot of activities throughout the course for the students to use the language in practical situations.
• Improving the students’ language skills such as: listening, reading, writing and speaking.
• Teaching them the difference between the American accent and the British accent


Company Details

Berlitz Corporation

Egypt

501-1000 employees

Education

N/A

Jul 2010 to Jul 2013 (3 years)
Soft Skills trainer at Information Technology Institute (ITI)

Experience Details

Soft Skills trainer

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Teaching IT, Computer Based, Language and Soft Skills in Edu Egypt Project for the Information Technology Institute .The project aims at enhancing the Students' Skills through educating them special modules that introduce them to the business market specifically the Outsourcing Industry.
• Getting the college students to be qualified calibers through covering certain modules such as:
• Soft skills including (presentation and communication skills, Analytical Thinking & logical reasoning skills, Report Writing, Business Correspondences, basic marketing, Presentation Skills, Phone skills, Professional business writing, Communication skills etc.)


Company Details

Information Technology Institute (ITI)

Egypt

101-500 employees

Telecommunications

N/A

May 2012 to May 2013 (1 year)
Technical Support Advisor at Samsung Business UK

Experience Details

Technical Support Advisor

Customer Service/Support

Entry Level

• Handling customer's technical inquiries.
• Handling escalations and customer's complaints and communicate with the Service Centers and the Client to find the best solution for the customer.
• Take the ownership of each case and communicate with the responsible departments to find the fastest solution.
• Contact the customer a few days later to make sure he's satisfied with the way the problem was solved.
• Prepare reports on weekly and monthly bases.


Company Details

Samsung Business UK

Egypt

501-1000 employees

Telecommunications

N/A

May 2011 to May 2012 (1 year)
English Teacher at Orouba Language School

Experience Details

English Teacher

Education/Teaching, Training/Instructor

Student

N/A


Company Details

Orouba Language School

Dokki, Egypt

501-1000 employees

Education

N/A

Oct 2009 to Aug 2010 (10 months)

Education

Bachelor's Degree in English Language and Literature

Education Details

Bachelor's Degree

English Language and Literature, General

Helwan University Cairo, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University Cairo
2004 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Port Said Language School

Egypt

2004

B / Very Good / 75 - 85%

N/A

Port Said Language School
2004

Training and Courses

Training/Course Details

TOT

Jul 2012

ITI ministry

N/A

This profile is fresh!
Last update 25 days ago.

Jobseeker photo

Profile Skills and Keywords

Admin & Recruitment OfficerAdministrationArabicCustomer ServiceEducationEmbroideryEnglishEnglish InstructorEnglish Language And LiteratureEnglish TeacherGeneralHandmadeHard WorkerHuman ResourcesInteractiveInvigilatorMicrosoft OfficeMusicPresenterProctor (testing Specialist)Property ManagementReal EstateRecruitmentSales Admin & CordinatorSoft Skills TrainerSupportSupportiveTOTTeam PlayerTechnical Support AdvisorTelecommunicationsTrainingTraveling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: High

:

5-7 years

Fields of Expertise

Recruitment

Recruitment

: Expert

: Extreme - I love it!

:

1-3 years

training

training

: Advanced

: High

:

Less than 1 year

Key Skills

Hard worker, Presenter, Interactive, Team Player, Supportive

Online Presence

http://eg.linkedin.com/pub/marwa-ismail/81/869/b4eg.linkedin.com/pub/marwa-ismail/81/869/b4/

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