Amir Raouf Abdou

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• Head of Operational AuditFull Time

  Jan 2016 - Present -9 yrs, 6 months

  Egypt , Cairo

  • Job Details:• Perform the full operational audit cycle including risk management and control management over operations’ effectiveness and compliance with all applicable directives and regulations. • Determine the operational audit scope and develop annual plans. • Obtain analyses and evaluate operational documentation, previous reports, data, and flowcharts. • Review company practices and records for compliance with established internal policies and procedures. • Provide the Operational audit findings and recommendations to the head of internal audit based on the results of regularly scheduled audits. • Develop recommendations for improving internal controls, operating efficiency, and the adequacy of company records. • Conduct follow-up reviews of operational and regulatory compliance deficiencies noted during audits. • Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards. • Perform other duties as required, consistent with the goals, objectives, and responsibilities of the internal audit department and with the approval of the head of internal audit and Audit Committee
• Operations Assistant ManagerFull Time

  Sep 2009 - Dec 2015 -6 yrs, 3 months

  Egypt , Cairo

  • Job Details:• Participate in setting plans and schedules of the cards operations activities and work procedures to ensure that operational schedules are met. • Determining the functional tasks of card issuance operations activities to ensure the business goals are completely aligned. • Implementing business strategies and objectives across business lines to achieve and exceed agreed KPIs. • Drive teams to achieve goals through monitoring and analyzing progress to assess team’s effectiveness, and make recommendations for process improvements as necessary. • Assisting in develop policies, work procedures and processes of operation department to reach the optimum performance and provide the best service to customers. • Submitting direction and support to operations teams to make daily operations more efficient.
• Credit Risk SupervisorFull Time

  Jul 2004 - Aug 2009 -5 yrs, 1 month

  Egypt , Cairo

  • Job Details:• Set credit programs by identifying credit limits that fit each category according to income. • Evaluates credit card applications and documentation by confirming credit worthiness. • Approve credit within specified limits, and refer credit card applications outside those limits to management for approval. • Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting credit. • Check verification signatures. • Investigate about customer credit history in CBE Negative list system and I score. • Customers Paper & documents check for cards issuing approval. • Prepare Credit Reports and assess the credit worthiness of client by analyzing and evaluating his credit position and financial status. • Rejects credits by explaining deficiencies to applicants. • Set customers credit limits according to pre-prepared credit programs.