Basic Info

Mina Zakher Gendy

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Retail Executive at Etisalat Misr

Experience Details

Senior Retail Executive

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

-Enhances staff accomplishments and competence by planning delivery of solutions
-Supervising employees and handling administrative duties.
-Make sure daily operations run smoothly and make daily reports
-Be in charge of -providing daily supervision for a department within an organization.


Company Details

Etisalat Misr

Cairo, Egypt

More than 1000 employees

Telecommunications

http://etisalat.com.eg

Jul 2015 to present (2 years 1 month)
Retail Sales Executive at Etisalat

Experience Details

Retail Sales Executive

Sales/Retail

Entry Level

-Achieving my individual Sales monthly target, net activation 100% (Quantitative). Ensure high level of quality and accuracy in the daily work.

-Enhance after selling service & provide total customer satisfaction.

-Handle customers? inquiries and provide solutions to their problems.

-Ensure compliance to policies & procedures.


Company Details

Etisalat (multinational)

Cairo, Egypt

N/A

Telecommunications

www.etisalat.com.eg/

Feb 2014 to Jul 2015 (1 year 5 months)
Marketing Executive at Naos marketing

Experience Details

Marketing Executive

Marketing/PR/Advertising

Entry Level

N/A


Company Details

Naos marketing

Cairo, Egypt

501-1000 employees

Marketing and Advertising

N/A

Sep 2013 to Jan 2014 (4 months)

Achievements


I got exceeding expectation in my yearly appraisal. (109%) (12/2016)

Education

guidance bachelor in tourism and guidance management

Education Details

guidance bachelor

tourism and guidance management

Helwan University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Helwan University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

moubarak high school

Egypt

2013

A / Excellent / 85 -100%

N/A

moubarak high school
2013

Certifications

icdl
Dec 2012

Certificate details

icdl

Dec 2012

94 out of 100

N/A

N/A

ECDL

N/A

Training and Courses

Training/Course Details

russian

Oct 2012

‪The Russian Center for Sciences and Culture

N/A

Training/Course Details

MBA Business Level Marketing

Jan 2017

Udemy

N/A

Training/Course Details

Project Management in Marketing

Jun 2015

Etisalat

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe PhotoshopArabicBusiness DevelopmentClassic Rock MusicComputer Skills, MS And CRM,ectCreativeCustomer ServiceDirectionsE-marketingEnglishEtisalatFlexibleFollow-up And Monitoring Mechanism.FootballGermanHard WorkerIcdlInstructionsInternetMBA Business Level MarketingMarketingMarketing And AdvertisingMarketing And SalesMarketing ExecutiveMexican FoodMicrosoft OfficePhotographyPlannerPositive PeopleProblem Solving And Handling CustomerProject Management In MarketingRainRetailRetail Sales ExecutiveRussianSalesSales Skills Cross Selling Skills.Senior Retail ExecutiveSupportSupportiveTechnicalTelecommunicationsTourism And Guidance ManagementWaking Up EarlyWinning The Lottery

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Fluent

: Advanced

German

German

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

1-3 years

Retail

Retail

: Expert

: Extreme - I love it!

:

Less than 1 year

E-marketing

E-marketing

: Advanced

: Extreme - I love it!

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Marketing

Marketing

: Expert

: Extreme - I love it!

:

1-3 years

Problem solving and handling customer

Problem solving and handling customer

: Expert

: Extreme - I love it!

:

3-5 years

Computer skills, MS and CRM,ect

Computer skills, MS and CRM,ect

: Expert

: Extreme - I love it!

:

3-5 years

follow-up and monitoring mechanism.

follow-up and monitoring mechanism.

: Expert

: Extreme - I love it!

:

3-5 years

Sales skills cross selling skills.

Sales skills cross selling skills.

: Expert

: Extreme - I love it!

:

3-5 years

Technical

Technical

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Planner, Hard worker, Creative, Flexible / Adaptive, Supportive

Online Presence

https://www.linkedin.com/in/mina-zakher/https://www.facebook.com/mina.nemo1

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