Basic Info

Mina Rashed

1 year

Cairo, Egypt

High School

Student

Work Experience

Sales Representative at Teleperformance

Experience Details

Sales Representative

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Teleperformance (multinational)

Cairo, Egypt

More than 1000 employees

Outsourcing/Offshoring

http://www.teleperformance.com/en-us/

Apr 2015 to present (1 year 8 months)
Customer Care at Vodafone

Experience Details

Customer Care

Customer Service/Support

Student

N/A


Company Details

Vodafone

Maadi, Cairo, Egypt

More then 1000 employees

Telecommunications

http://www.vodafone.com.eg/vodafoneportalWeb/en/myWorld_mainPage

Dec 2014 to Mar 2015 (3 months)
Customer Care Agent at Stream

Experience Details

Customer Care Agent

Customer Service/Support

Student

To aid the Customer's with all of their Inquiry and to assist them with all ways possible to Ensure that they have the level of service that they are asking for and also part of the Job was sales and to offer the Customer's new Equipment instead the one they have or along side what they currently have


Company Details

Stream (multinational)

October 6 City, Egypt

501-1000 employees

Entertainment

http://www.stream.com/tags/stream-egypt

Mar 2014 to Nov 2014 (8 months)

Education

Bachelor's Degree in English interpretation

Education Details

Bachelor's Degree

English interpretation

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2011 - 2017 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El-Nasr Language school

Egypt

2010

Not specified

N/A

El-Nasr Language school
2010
This profile is fresh!
Last update 10 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveBusiness DevelopmentCatsCustomer CareCustomer Care AgentCustomer ServiceDogsEnglishEnglish InterpretationEntertainmentFlexibleGermanHandles StressHard WorkerInternetMicrosoft OfficeOffshoringOutsourcingPersistentPlaying ChessPlaying SportsRetailSalesSales RepresentativeSocialStreamSupportSurfing The InternetTelecommunicationsTeleperformanceTranslationWatching Movie's

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Translation

Translation

: Advanced

: High

:

1-3 years

Internet

Internet

: Advanced

: High

:

More than 7 years

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

customer care

customer care

: Advanced

: High

:

1-3 years

Key Skills

Hard worker, Flexible / Adaptive, Persistent, Social, Handles Stress

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