Basic Info

Mina henry

9 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Holiday representative at Tui UK and ierland

Experience Details

Holiday representative

Tourism/Travel

Experienced (Non-Manager)

*meeting guests on arrival and accompanying them to their hotel accommodation
*holding welcome meetings
*providing them information about hotel, resort facilities, health and safety, and departure details
*being on hand to answer guests’ questions and dealing with problems
*arranging excursions
*dealing with unforeseen ‘non-client’ problems
*completing paperwork – general administration
*checking groups into and out of hotels, coordinating sightseeing and transportation
*providing information about many sights to visit and responding to questions
*ensuring for physical safety of groups
*researching environmental conditions and tourist' skill and ability levels in order to plan expeditions
*selecting travel routes and sites to be visited based on knowledge of specific areas


Company Details

Tui UK and ierland (multinational)

Sharm el-Sheikh, Egypt

More than 1000 employees

Travel and Tourism

N/A

Jul 2012 to present (4 years 5 months)
Holiday rep and tour leader at High way travel

Experience Details

Holiday rep and tour leader

Tourism/Travel

Experienced (Non-Manager)

*meeting guests on arrival and accompanying them to their hotel accommodation
*holding welcome meetings
*providing them information about hotel, resort facilities, health and safety, and departure details
*being on hand to answer guests’ questions and dealing with problems
*arranging excursions
*dealing with unforeseen ‘non-client’ problems
*completing paperwork – general administration
*checking groups into and out of hotels, coordinating sightseeing and transportation
*providing information about many sights to visit and responding to questions
*ensuring for physical safety of groups
*researching environmental conditions and tourist' skill and ability levels in order to plan expeditions
*selecting travel routes and sites to be visited based on knowledge of specific areas


Company Details

High way travel

Taba, Egypt

11-50 employees

Travel and Tourism

N/A

Jul 2007 to May 2012 (4 years 10 months)
Sales representative and guide at Sahara express moto safari

Experience Details

Sales representative and guide

Tourism/Travel

Entry Level

*greeting customers and ascertain what each customer needs
*distributing brochures
*dealing with customer complaints
*processing payments of various kinds


Company Details

Sahara express moto safari

Sharm el-Sheikh, Egypt

1-10 employees

Travel and Tourism

N/A

Jan 2007 to Jun 2007 (5 months)

Education

Bachelor's Degree in tourism and hotels

Education Details

Bachelor's Degree

tourism and hotels

Helawn university, Egypt

C / Good / 65 - 75%

N/A

N/A

Helawn university
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Mohamed farid

Egypt

2002

A / Excellent / 85 -100%

N/A

Mohamed farid
2002

Certifications

NVQ
Aug 2014

Certificate details

NVQ

Aug 2014

N/A

http://pass

N/A

TUI travel UK& IRELAND

NVQ diploma in travel service - tour operators (field staff )

Training and Courses

Training/Course Details

italian language

Dec 2006

salisian institute

italian language

This profile is fresh!
Last update was today

Jobseeker photo

Profile Skills and Keywords

AdaptiveCommunicatorCustomer Service And SalesDrivingEnglishFlexibleHard WorkerHoliday Rep And Tour LeaderHoliday RepresentativeInternetItalianItalian LanguageLearning LanguageListen To MusicMicrosoft OfficeNVQPresenterSales Representative And GuideTeam PlayerTourismTourism And HotelsTravelTravel And TourismTui UK And Ierland

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Italian

Italian

: Intermediate

: Intermediate

: Beginner

: Beginner

Tools and Technologies

Internet

Internet

: Intermediate

: High

:

1-3 years

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

travel

travel

: Expert

: Extreme - I love it!

:

More than 7 years

customer service and sales

customer service and sales

: Expert

: Extreme - I love it!

:

More than 7 years

tourism

tourism

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Communicator, Hard worker, Presenter, Flexible / Adaptive, Team Player

Online Presence

sighenry.1985@hotmail.commina henry mina henrysighenry.1985@hotmail.com

Like mina`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mina's full profile and find more great talent and professionals to join your team.