Basic Info

Mina labib

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Key Account Manager at Salek for transportation and cargo

Experience Details

Key Account Manager

Sales/Retail

Experienced (Non-Manager)

-Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
-Acquire a thorough understanding of key customer needs and requirements
-Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
-Ensure the correct products and services are delivered to customers in a timely manner
-Serve as the link of communication between key customers and xerox teams
-Resolve any issues and problems faced by customers and deal with complaints to maintain trust
-Play an integral part in generating new sales that will turn into long-lasting relationships


Company Details

Salek for transportation and cargo

Cairo, Egypt

11-50 employees

Transportation

www.mysalek.com

Apr 2017 to present (3 months)
Key Account Manager at High-tech xerox

Experience Details

Key Account Manager

Sales/Retail

Experienced (Non-Manager)

-Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
-Acquire a thorough understanding of key customer needs and requirements
-Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
-Ensure the correct products and services are delivered to customers in a timely manner
-Serve as the link of communication between key customers and xerox teams
-Resolve any issues and problems faced by customers and deal with complaints to maintain trust
-Play an integral part in generating new sales that will turn into long-lasting relationships


Company Details

High-tech xerox

Cairo, Egypt

11-50 employees

Business Services - Other

http://www.hightechxerox.com

Jun 2016 to Apr 2017 (10 months)
Senior Sales outdoor Representative & Public relations at Express for security

Experience Details

Senior Sales outdoor Representative & Public relations

Sales/Retail

Experienced (Non-Manager)

-Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness
-Evaluate customers skills, needs and build productive long lasting relationships
-Meet personal and team sales targets
-Research accounts and generate or follow through sales leads
-Report and provide feedback to management using financial statistical data
-Maintain and expand client database within your assigned territory


Company Details

Express for security

Cairo, Egypt

101-500 employees

Security and Surveillance

N/A

Jan 2015 to Jun 2016 (1 year 5 months)
Customer service at LINK DOT NET

Experience Details

Customer service

Customer Service/Support

Entry Level

-answer calls and respond to emails
-handle customer inquiries both telephonically and by email
-research required information using available resources
-manage and resolve customer complaints
-provide customers with product and service information
-enter new customer information into system
-update existing customer information
-identify and escalate priority issues
-route calls to appropriate resource
-follow up customer calls where necessary
-document all call information according to standard operating procedures


Company Details

LINK DOT NET

Cairo - Maadi, Egypt

N/A

Computer Networking

linkdsl.net

Jul 2012 to Jan 2015 (2 years 6 months)
Sales & Hotels reservations at Travel Makers

Experience Details

Sales & Hotels reservations

Sales/Retail

Senior Management (e.g. VP, CEO)

i was partnership in tourism services office


Company Details

Travel Makers

Cairo, Egypt

1-10 employees

Travel and Tourism

N/A

Feb 2010 to Feb 2011 (1 year)

Education

law in law

Education Details

law

law

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2004 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Tawfic Coptic Language School

Egypt

2004

Not specified

N/A

Tawfic Coptic Language School
2004

Certifications

amadeus
Jun 2012

Certificate details

amadeus

Jun 2012

97 out of 100

N/A

N/A

amadeus

N/A

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

AmadeusArabicBusinessBusiness DevelopmentBusiness Services - OtherCommunicate With PeopleCommunicatorComputer NetworkingCustomer ServiceEnglishFishingHard WorkerHard WorkingKey Account ManagerLawNegotiatorProblem SolverProblem SolvingRetailSalesSales & Hotels ReservationsSecurity And SurveillanceSenior Sales Outdoor Representative & Public RelationsSupportTeam PlayerTransportationTravel And Tourism

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Key Skills

Communicator, Hard worker, Negotiator, Problem Solver, Team Player

Online Presence

https://eg.linkedin.com/in/mina-labib-b0531851

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