
Mina Samy Kamel
Senior PC Builder & Technician
Matareya, Cairo, EgyptWork Experience
Travel Advisor – Lodging (Expedia Account)Full Time
Feb 2025 - Apr 2025 -2 months
- Job Details:Delivered customer service support via inbound/outbound calls and online channels. Experienced in GDS systems (Amadeus) for travel booking and reservations. Assisted customers with lodging inquiries, booking changes, and issue resolution. Ensured high customer satisfaction by resolving routine problems efficiently.
Senior PC Builder & Technician
Aug 2018 - Present -7 yrs
- Job Details:Specialized in custom PC assembly, hardware diagnostics, upgrades, performance tuning, and problem-solving. Provided professional advice to customers on hardware purchases and component selection. Delivered technical support and solutions, including detailed feedback and after-service support. Became well-known in 2024 among users, stores, resellers, and high-class brand professionals for reliability and expertise. Well known for honesty, best guidance, troubleshooting, clean and aesthetic builds, and managing complicated cases.
Enactus Modern Academy
- Job Details:Managed and coordinated projects with student teams. Oversaw planning, task delegation, and execution to meet project goals.
Education
Bachelor's Degree in Computer Science
Modern Academy for Engineering and Technology (MIS)Jan 2027
High School - Thanaweya Amma
Elnasr School EX:The English SchoolJan 2023
Skills
- Management skills
- General technical skills
- Productivity software applications (Microsoft Word, PowerPoint, etc.)
- Computer skills (hardware/software troubleshooting, PC building, GDS systems – Amadeus)
- Programming skills (C++ and Python mainly)
- Communication
- Empathy
- growth mindset
- Time Management
- Adaptability
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Languages
Arabic
FluentEnglish
AdvancedGerman
Beginner