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Mina Samy Kamel

Senior PC Builder & Technician

Matareya, Cairo, Egypt

Work Experience

  • Travel Advisor – Lodging (Expedia Account)Full Time

    Concentrix

    Feb 2025 - Apr 2025 -2 months

    • Job Details:Delivered customer service support via inbound/outbound calls and online channels. Experienced in GDS systems (Amadeus) for travel booking and reservations. Assisted customers with lodging inquiries, booking changes, and issue resolution. Ensured high customer satisfaction by resolving routine problems efficiently.
  • Senior PC Builder & Technician

    Aug 2018 - Present -7 yrs

    • Job Details:Specialized in custom PC assembly, hardware diagnostics, upgrades, performance tuning, and problem-solving. Provided professional advice to customers on hardware purchases and component selection. Delivered technical support and solutions, including detailed feedback and after-service support. Became well-known in 2024 among users, stores, resellers, and high-class brand professionals for reliability and expertise. Well known for honesty, best guidance, troubleshooting, clean and aesthetic builds, and managing complicated cases.
  • Project Manager

    Enactus Modern Academy

    • Job Details:Managed and coordinated projects with student teams. Oversaw planning, task delegation, and execution to meet project goals.
  • Education

    • Bachelor's Degree in Computer Science

      Modern Academy for Engineering and Technology (MIS)

      Jan 2027 

    • High School - Thanaweya Amma

      Elnasr School EX:The English School

      Jan 2023 

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • German

      Beginner
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