
mariam ali seif el din Mohamed eid
Technical Support Specialist
Nasr City, Cairo, EgyptWork Experience
Technical Support SpecialistFull Time
Teleperformance
Dec 2020 - Apr 2021 -4 months
Egypt , Cairo
- Job Details:- Professionnel technical support agent for one of the top accounts ( Apple) France
Digital Account ManagerFull Time
GROW Advertising
Sep 2019 - Aug 2020 -11 months
- Job Details:• Act as the point of contact for clients for digital management matters. • Build strong, long-term client relationships and maintain frequent contact. • Create and set successful digital strategies for your assigned clients, considering their specific requirements and objectives. • Suggest, design and implement digital strategies to increase clients’ ROI. • Address client queries effectively and in a timely manner. • Working closely with the team to optimize web content to increase traffic and improve SEO. • Present social media strategies to clients. • Report on web performance metrics. • Analyze digital campaigns success. • Stay up-to-date with digital technology trends. • Closely monitoring the clients’ digital channels and ensuring high quality performance.
Education
Bachelor's Degree in French
Ain Shams University (ASU)Jan 2007 - Jan 2011 - 4 yr
High School - Thanaweya Amma
notre dame des apotresJan 2007
Activities
director at ain shams model united nations
Student Activity
Jan 2010 - Jan 2013 -3 yrs
Languages
French
FluentEnglish
Fluent
Training & Certifications
Dalf C1
2019International B2B (Business to Business) Marketing
Yonsei University·2018Integrated Marketing Professional Certificate - IMPC
Egyptian Council For Training and Development ·2018Digital Marketing
Eitesal·2017human resources
AUC·2012English
Military language institution ·2007Delf B2
Institut Francais d'egypte·2006