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mariam ali seif el din Mohamed eid

Technical Support Specialist

Nasr City, Cairo, Egypt

Work Experience

  • Technical Support SpecialistFull Time

    Teleperformance

    Dec 2020 - Apr 2021 -4 months

    Egypt , Cairo

    • Job Details:- Professionnel technical support agent for one of the top accounts ( Apple) France
  • Digital Account ManagerFull Time

    GROW Advertising

    Sep 2019 - Aug 2020 -11 months

    • Job Details:• Act as the point of contact for clients for digital management matters. • Build strong, long-term client relationships and maintain frequent contact. • Create and set successful digital strategies for your assigned clients, considering their specific requirements and objectives. • Suggest, design and implement digital strategies to increase clients’ ROI. • Address client queries effectively and in a timely manner. • Working closely with the team to optimize web content to increase traffic and improve SEO. • Present social media strategies to clients. • Report on web performance metrics. • Analyze digital campaigns success. • Stay up-to-date with digital technology trends. • Closely monitoring the clients’ digital channels and ensuring high quality performance.
  • Account ManagerFull Time

    Paraguru LLC.

    Aug 2019 - Sep 2019 -1 month

    Egypt , Cairo

    • Account ManagerFull Time

      Digital Egypt

      Dec 2018 - Aug 2019 -8 months

      Egypt , Cairo

      • Education

        • Bachelor's Degree in French

          Ain Shams University (ASU)

          Jan 2007 - Jan 2011 - 4 yr

        • High School - Thanaweya Amma

          notre dame des apotres

          Jan 2007 

        Activities

        • director at ain shams model united nations

          Student Activity

          Jan 2010 - Jan 2013 -3 yrs

        Skills

        • Language Trainer
        • Marketing
        • Account Management

        Languages

        • French

          Fluent
        • English

          Fluent

        Training & Certifications

        • Dalf C1

          2019
        • International B2B (Business to Business) Marketing

          Yonsei University·2018
        • Integrated Marketing Professional Certificate - IMPC

          Egyptian Council For Training and Development ·2018
        • Digital Marketing

          Eitesal·2017
        • human resources

          AUC·2012
        • English

          Military language institution ·2007
        • Delf B2

          Institut Francais d'egypte·2006
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