MK
Milad Kalloumeh
Barista at IHG Hotels & Resorts - Holiday Inn & Staybridge
Dubai, United Arab EmiratesWork Experience
IHG Hotels & Resorts - Holiday Inn & Staybridge
Oct 2023 - Present -1 yr, 8 months
- Job Details:Gained and exposed with the different variety drinks and menu’s in restaurants and bar. Developed an extensive knowledge of beer, wine and spirits as well as specialty cocktails. Prepared and served hot or cold beverages, including teas, espresso-based drinks. Managed high volume of service at the bar during peak hours while maintaining efficiency and accuracy. Provided excellent customer service, engaging with guests and ensuring their satisfaction. Collaborated with all F&B outlets for seamless bar operations. Adhered to responsible alcohol service practices and safety regulations. Managed inventory to minimize waste and optimize stock. Mentored and trained new staff for consistent service quality.
Education
Bachelor's Degree in Tourism & Hotel Management
Damascus University
Skills
- Microsoft Office
- Cocktails recipes and mixology techniques
- Bar equipment proficiency
- Knowledge of different types of alcohol ingredients
- Ability to handle high-volume environments
- Teamwork and Communication
- Organizational skills for inventory
- Upselling and promotion
- Attention to detail in drink presentation
- Customer Service
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Languages
English
FluentArabic
Fluent