miheal alber

Back Office

• Job Details:Managed day-to-day administrative tasks, ensuring smooth operations and supporting front-office teams with data and documentation. Handled customer inquiries and processed orders, updates, and billing information accurately. Supported the preparation and maintenance of reports on customer service metrics, sales data, and operational performance. Collaborated with cross-functional teams to resolve issues, improve processes, and ensure high levels of service delivery. Ensured timely data entry and updated internal systems to reflect accurate and up-to-date information. Assisted in the management of inventory and logistical operations, ensuring the timely delivery of services and products to customers. Contributed to process improvement initiatives that led to increased operational efficiency. Maintained confidentiality and integrity of sensitive data in compliance with company policies and industry standards.