Basic Info

Mie El Marakby

Less than 1 year

Cairo Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

Community Support Representative at Uber - Center of Excellence

Experience Details

Community Support Representative

Customer Service/Support

Entry Level

Delivering high-quality support service, addressing rider’s issues, and building loyalty among new users and early adopters.


Company Details

Uber - Center of Excellence (multinational)

Cairo, Egypt

101-500 employees

Information Technology Services, Translation and Localization

uber.com

Aug 2016 to present (4 months)

Achievements


My graduation project: Kelma Momken, won Best IMC Campaign award during the academic year 2015/2016 and took the first place of all marketing graduation projects. https://www.facebook.com/كلمة-ممكن-238274839871226/?fref=nf

Education

BA in IMC

Education Details

BA

IMC, Mass Communication, Marketing

Mass Communication - English Section, Cairo University, Egypt

A / Excellent / 85 -100%

IMC Social Marketing Market Research Advertising and PR

N/A

Mass Communication - English Section, Cairo University
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Cairo Manarat

Egypt

2012

A / Excellent / 85 -100%

N/A

Cairo Manarat
2012

Training and Courses

Training/Course Details

Marketing in a Digital World

Dec 2015

Coursera

N/A

Training/Course Details

Introduction to Public Relations

Nov 2015

Coursera

N/A

Training/Course Details

Grammar and Punctuation

Oct 2015

Coursera

N/A

Training/Course Details

Effective Problem-Solving and Decision-Making

Oct 2015

Coursera

N/A

Training/Course Details

Work Smarter, Not Harder: Time Management for Personal & Professional Productivity

Oct 2015

Coursera

N/A

Training/Course Details

The Art of Negotiation

Nov 2015

Coursera

N/A

Training/Course Details

Getting Started with Essay Writing

Nov 2015

Coursera

N/A

Training/Course Details

Conflict Resolution Skills

Nov 2015

Coursera

N/A

Training/Course Details

Advanced Writing

Nov 2015

Coursera

N/A

This profile is fresh!
Last update was today

Jobseeker photo

Verified Badges

Verified skills, assessments & programs from trusted partners.

Profile Skills and Keywords

Advanced WritingAdvertisingArabicCommitmentCommunity Support RepresentativeConflict Resolution SkillsCustomer ServiceDetails-orientedEffective Problem-Solving And Decision-MakingEnglishFriendly EnvironmentGetting Started With Essay WritingGrammar And PunctuationHard WorkerIMCInformation Technology ServicesIntroduction To Public RelationsMarket ResearchMarketingMarketing In A Digital WorldMass CommunicationMicrosoft OfficeMicrosoft PowerPointMicrosoft WindowsMicrosoft WordOrderOrganizerPRPersistentPlannerPresentation SkillsPublic RelationsPunctualitySingingSocial MarketingSupportThe Art Of NegotiationTranslation And LocalizationUber - Center Of ExcellenceWork Smarter, Not Harder: Time Management For Personal & Professional Productivity

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Microsoft Windows

Microsoft Windows

: Advanced

: High

:

More than 7 years

Presentation Skills

Presentation Skills

: Intermediate

: Medium

:

3-5 years

Fields of Expertise

Social Marketing

Social Marketing

: Advanced

: Extreme - I love it!

:

1-3 years

Market Research

Market Research

: Advanced

: High

:

Less than 1 year

Marketing

Marketing

: Intermediate

: Extreme - I love it!

:

1-3 years

Public Relations

Public Relations

: Intermediate

: Medium

:

1-3 years

Key Skills

Planner, Hard worker, Organizer, Details-oriented, Persistent

Online Presence

https://www.linkedin.com/in/mieawadhttps://www.facebook.com/MieAwad1

I'm looking for new job opportunities

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mie's full profile and find more great talent and professionals to join your team.