Basic Info

Mohamed fathi

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Team leader at Raya

Experience Details

Team leader

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Raya (multinational)

Cairo, Egypt

More than 1000 employees

Electronics and Semiconductors, Retail, Information Technology Services

https://www.rayashop.com/

Mar 2016 to present (9 months)
Call center agent at Etisalat misr

Experience Details

Call center agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Etisalat misr

Smart Village, Egypt

More than 1000 employees

Telecommunications

http://www.etisalat.eg/etisalat/portal/home_en?gclid=CjwKEAiAxfu1BRDF2cfnoPyB9jESJADF-MdJYsSVH9k466jMXdy-Y-F0tSAQSvhvlYjt1tL6pRYBOxoC-hnw_wcB

Sep 2015 to Feb 2016 (5 months)

Achievements


1- English course at concept center (American institute of professional studies certificate). 2- Completed online course (HP LIFE e-Learning) IT for business success. 3- Attended human Resources sessions. 4- Attended events (English conversation club_Human Resources Management_ technology club) at (IRC) U.S embassy.

Education

BA in management information systems

Education Details

BA

management information systems

Higher Institute for Specific Studies, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Higher Institute for Specific Studies
2012 - 2015
High School - Other

High School Details

Other

technical secondary dual system school

Egypt

2011

A / Excellent / 85 -100%

N/A

technical secondary dual system school
2011

Certifications

Certificate details

American institute of professional studies

Nov 2015

excellent

N/A

N/A

concept center

N/A

Certificate details

BA of Management Information Systems.

Jul 2015

very good

N/A

N/A

higher institute for specific studies

N/A

Training and Courses

Training/Course Details

english course

Jul 2015

concept center

N/A

Training/Course Details

customer care

Sep 2015

etisalat misr

customer care training in etisal international outsource for etisalat misr

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe PhotoshopAmerican Institute Of Professional StudiesBA Of Management Information Systems.Call Center AgentCustomer CareCustomer ServiceElectronics And SemiconductorsEnglishEnglish CourseFlexibleFootballGamesGymHard WorkerInformation Technology ServicesInternetLeaderManagementManagement Information SystemsMicrosoft OfficeMoviesOrganizerRayaRetailSupportSupportiveTeam LeaderTechnologyTelecommunicationsTravel

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

management

management

: Advanced

: High

:

1-3 years

customer service

customer service

: Advanced

: High

:

1-3 years

Key Skills

Leader, Hard worker, Organizer, Flexible / Adaptive, Supportive

Online Presence

https://www.facebook.com/mido.elpop.10https://twitter.com/Mido_el_popmido.ms80@gmail.com

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