profile-img

MICHAEL ALAN BASILLOTE GUINA

12 YEARS EXPERIENCE IN PHARMACEUTICALS

Dubai, United Arab Emirates

Work Experience

  • STORE-IN-CHARGEFull Time

    RIVOLI GROUP LLC

    Mar 2008 - May 2015 -7 yrs, 2 months

    United Arab Emirates , Dubai

    • Job Details:As a Store-In-Charge: Rivoli Arcade Park Hyatt / Rivoli Arcade Movenpick Hotel Deira / Breguet Boutique Burjuman Centre / Blancpain Boutique Burjuman Centre / Rado Boutique Dubai Festival City • Managing the assigned store outlet. • Reports daily/weekly/monthly activities to the Operations Manager, making sure that everything in the shop is in order and up to company’s prestigious standards. • Attends regular store managers’ meetings, brainstorming and suggesting programs for possible implementation across all Rivoli retail outlets. • Decision maker on the final discount approval asked for by the clients from the sales staffs, bound by the limitations set forth by the brand managers and allowed maximum adjustable as per stocks’ ageing. • Facilitating the stocks availability of limited edition items upon requests of VVIP clients. • Processing of corporate pricing/special discounts for bulk orders. • Dealing with high profile clients taking into consideration their personal idiosyncrasies and unusual requests. • Responsible in motivating the entire sales staff team in achieving assigned monthly, quarterly, and annual targets. • Gives feedback to top management as to the “sales climate” and purchases trending within the area. As an Assistant Store-In-Charge: Rivoli Prestige Deira City Centre / Glashutte Btq Burjuman Centre • Performs the store manager’s duties in his absence and whenever required. • Maintaining stocks level and inventories on a daily basis, taking into account the various brands’ off-take and demand. • Plans & implements daily staffing/roster, creating balanced duties and responsibilities of each subordinate. • Training of new staffs assigned to the store such as - basic selling, merchandising, shop upkeep, accomplishing of check list, footfall tracking, ledger updating and other pertinent forms, stocks replenishment and inventories, communication to the main branch and head office as per the store’s operational requirements, and other basic duties and responsibilities. As a Senior Sales Associate: Rivoli Prestige Dubai Festival City / Rivoli Prestige Burjuman Centre / Rivoli In Style In Store Al Ghurair Centre • Employed in the company with an accelerated entry level as a Senior Sales Associate. • Proper handling of clients as per their - specific needs, complaints, special requests/requirements. • Billing of purchases and store accounting. • Implementation of company promotions and special projects. • Maintaining the shop’s over-all ambiance and orderliness together with the entire sales staff team. • Facilitates providing of after sales services to repair customers and parts replacement. • Regularly updates the ledger and book keeping. • Guiding of newly assigned staffs in the shop.
  • SENIOR PROFESSIONAL SERVICE REPRESENTATIVEFull Time

    UNITED LABORATORIES, INC.

    Jun 1996 - Mar 2008 -11 yrs, 9 months

    Philippines , Mandaluyong City

    • Job Details:As a Continuing Medical Education National Coordinator (CME) • Organizes, manages, and calendars Medical Societies' activities such as medical conventions (national and international), medical/business conferences, post-graduate lectures, CME symposiums, medical missions (outreach programs), and others. • Develops and maintains top company clients such as Medical Societies' Affiliations, Pharmacy/Drug store Owners Associations, Allied Medical Professions Associations, and others through relationship building. • Presents events, budgets, and large group management to Corporate and Divisional Managers within the company. As an Officer-In-Charge District Manager – (DM) • All of the responsibilities of a PPS (please see below) except the coverage of 50-60 clients. And additional competencies such as the following: • Leads and directs a team of 5 PSRs (staffs), guiding them on how to go about their individual duties. • Plans, implements, and assesses group–led programs/projects to generate sales and prescriptions from focused clients and doctors. • Develops and grooms team mates to become independent and have a sense of strong responsibility with confidence to give proper judgement and decision-making. • Reports the team’s progress to operations & marketing managers, line director, and the general manager. • Analyses data and information gathered from various I.T. companies, providing in-depth perspective of market potential and macro/micro business feasibility. • Formulating innovative and creative solutions to various demands of the business, taking into account the idiosyncrasies of individual clients. As a Product Promotions Specialist – (PPS) • All of the responsibilities of a PSR (please see below) with critically selected few clients about 50-60. And additional competencies such as the following: • Assigned to maintain and develop further the top hospitals of the Philippines such as the Philippine Heart Centre for Asia and St. Luke’s Medical Centre to name a few. • Conducting technical, medical, and business presentations to top calibre clients in the Philippines (the likes of Dr. Teresita de Guia- top pulmunologist and Dr. Ludgerio Torres- top cardiologist). • Focused on promoting only two (2) highly specialized products- Levofloxacin (Levox) and Fosinopril (BPNorm), making presentations to large groups of specialized clients in pulmonary and cardiology practices. • Assists and coaches a team of PSRs in developing business with top clients including the supply officers, pharmacists, medical directors, health centre officials and coordinators, etc… As a Professional Service (Sales) Representative – (PSR) • Making daily calls/coverage to 150-200 clients on a monthly basis, promoting products through detailing the specifics and information versus its competition. • Making business proposals through presentations (such as power point) with clients as well as the operations & marketing managers, line directors, and the general manager. • Developing business foundations through relationship building with internal and external clients. • Performing business and data analysis as to the market potential and project feasibility on a certain area or territory. • Administrative functions and office work.
  • Education

    • BS in Medical Technology in MEDICAL

      Angeles University Foundation

      Jan 1990 - Jan 1995 - 5 yr

    • High School - International Baccalaureate

      Angeles University Foundation

      Jan 1989 

    Achievements

    • 2008 – Upgrading from Product Promotions Specialist to Continuing Medical Educations Coordinator on a National Level (United Laboratories / Westmont Pharmaceuticals). • 2007 – Divisional Side Bet Awardee Istanbul Turkey and Dubai U.A.E. Tour Incentive. • 2006 – 10 years Loyalty Service Awardee. • 2005 – District Manager Assessment: Ranked # 4 out of final 33 screened candidates. • 2005 – Upgrading from Senior Professional Service (Sales) Representative to Product Promotions Specialist District Level.• 2003 – The Outstanding Performers Awardee UNILAB International. • 2003 – “We Are” Awards: Area Top Sales Performer GMA 4 Line 2 District. • 2002 – Officer-in-charge functioning as District Manager Leyte-Samar District. • 2001 – Promotions: from Professional Service (Sales) Representative to Senior PSR. • 2001 – “We Are” Awards: Regional Top Sales Performer Visayas Region. • 2001 – Levox Side Bet Awardee Singapore Tour Incentive.•Hongkong & Shenjen China Tour Incentive.

    Skills

    • Computer Skills
    • BUSINESS PRESENTATIONS
    • PLANNING & IMPLEMENTATION
    • Team Leadership
    • Business Correspondence
    • Driving
    • Microsoft Word
    • Microsoft Excel
    • Microsoft Powerpoint
    • Microsoft Windows
    View More

    Training & Certifications

    • BUSINESS ENGLISH

      ETON INSTITUTE·2013
    • TOEFL

      UNIVERSITY OF THE PHILIPPINES·1992
    Share this Profile