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Zaki Mohamed Amer

Front Desk Shift Leader at Amwaj Oyoun Hotels & Spa

Santah, Gharbia, Egypt

Work Experience

  • Front Desk Shift LeaderFull Time

    Amwaj Oyoun Hotels & Spa

    Mar 2015 - Present -10 yrs, 5 months

    Egypt , South Sinai

    • Job Details:Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges. Maintains telecommunication system by following manufacturer's instructions for house phone and console operation. Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Contributes to team effort by accomplishing related results as needed.
  • English TeacherFull Time

    Smart Language School

    Sep 2013 - Mar 2015 -1 yr, 6 months

    Egypt , Gharbia

    • Front Office shift leaderFull Time

      Radissonblu Taba Resort.

      Jan 2008 - Sep 2013 -5 yrs, 8 months

      Egypt , South Sinai

      • Job Details:Working as a front desk shift leader.Supervise the receptionist working in dealing with the Hotel Guest. Make Check in and out. Solve guest problems. Help guests with special need.
    • TeacherFull Time

      Education and Technology

      Aug 2006 - Dec 2007 -1 yr, 4 months

      Egypt , Cairo

      • Job Details:Working as a privet teacher.
    • Education

      • College Diploma in Education

        Al-Azhar University

        Jan 2002 - Jan 2006 - 4 yr

      • High School - Other

        El Santa Seconasry School

        Jan 2002 

      Achievements

      In Education I already helped my students from 50% to nearly 95 % in English Language

      Skills

      • receptionist
      • Guest Service
      • Microsoft Office
      • Computer Skills
      • Internet
      • Opera
      • Teaching

      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • Russian

        Beginner

      Training & Certifications

      • Guest Service

        Radisson Blu·2012
      • American Hotel & Lodging

        American Hotel & Lodging Educational Institute ·2011
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