Basic Info

Mohamed Yousef

1 year

Sharqia, Egypt

Bachelor's Degree

Entry level

Work Experience

Volunteer (volunteer) at IEEE zagazig student branch

Experience Details

Volunteer (volunteer)

Education/Teaching, Customer Service/Support, Operations/Management

Student

N/A


Company Details

IEEE zagazig student branch (multinational)

Egypt

N/A

Education, Electronics and Semiconductors, Computer Networking

N/A

Apr 2012 to present (5 years 9 months)
Technical support at Hyper-one for trade

Experience Details

Technical support

Engineering - Telecom/Technology

Experienced (Non-Manager)

1. Checking new computer equipment on arrival and installing them as appropriate
2. Choosing the best solution for the user
3. Ensuring that all software is up to date
4. Ensuring the anti-virus software is installed, kept up to date and working properly on all stations
5. Following up with users that have continuous problems
6. Giving daily support to users
7. Installing and testing new software
8. Keeping a log of all technical faults
9. Learning all software and hardware used by the organization
10. Maintaining and supporting of all computers peripherals periodically
11. Making software available to appropriate user
12. Performing backup of the important files
13. Solving all hardware problems that the users are facing
14. Solving user’s problems
15. Preparation and installation of computers and peripherals and connected to the main network
16. Installation and maintenance of electronic scales and bar code readers and printers own routine maintenance work
17. Preparation and installation for POS units
18. Installation of operating system with the required setting and so on drivers and utilities
19. Managing the process of packaging and distribution of printers, inks used in hyper addition to participating in the selection of other operating requirements such as price-sticker rolls used on scales and price stickers used on the shelf
20. Contacts and follow-up with suppliers of hardware or operating requirements in the event of a malfunction during the warranty period or to the one in the scope of the maintenance contracts
21. Follow-up of any problems in the Datacenter room which including servers and external storageunits and work to resolve them as air conditioning, electrical works, UPS units, and others
22. Perform daily tasks such as periodic work updated prices on the scales and examination work forPOS devices
33.perform technical support for cam installed in hyper


Company Details

Hyper-one for trade (multinational)

Cairo, Egypt

More than 1000 employees

Supermarkets , Retail

https://www.hyperone.com.eg

Dec 2016 to present (1 year 1 month)
Computer Engineer at Egypt army

Experience Details

Computer Engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

Working as computer Engineer at air defense force while fulfilling military service.

Responsible for follow-up and operation of the automated system of air defense, as well as repaired in case of any problems the system crashes for carrying out the tasks entrusted to it.


Company Details

Egypt army

Ismailia, Egypt

More than 1000 employees

Military

N/A

Oct 2013 to Sep 2016 (2 years 11 months)

Education

Bachelor of engineering in Computer and systems engineering

Education Details

Bachelor of engineering

Computer and systems engineering , Network engineer , Programing language

Zagazig University, Egypt

Not specified

N/A

N/A

Zagazig University
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al ansar secondary school

Saudi Arabia

2008

A / Excellent / 85 -100%

N/A

Al ansar secondary school
2008

Training and Courses

Training/Course Details

CCNA

Sep 2012

Zagazig University

N/A

Training/Course Details

Visual basic

Apr 2011

Zagazig University

N/A

Training/Course Details

Web design

May 2013

Zagazig University

N/A

Training/Course Details

n+

Sep 2014

self study

N/A

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicCCNACCNA R&SComputer And Systems EngineeringComputer EngineerComputer NetworkingCustomer ServiceEducationElectronics And SemiconductorsEnglishFlexibleFootballHandles StressHard WorkerHyper-one For TradeIEEE Zagazig Student BranchInternetJusticeMCSAManagementMicrosoft OfficeMicrosoft SQL ServerMilitaryN+Network EngineerOrganizerPhpPrograming LanguageReadingRetailSQLSupermarketsSupportTeam PlayerTechnical SupportVisual BasicVolunteerWatching MoviesWeb Design

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Intermediate

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: High

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Php

Php

: Intermediate

: Extreme - I love it!

:

1-3 years

Visual Basic

Visual Basic

: Intermediate

: High

:

3-5 years

Microsoft SQL Server

Microsoft SQL Server

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

CCNA R&S

CCNA R&S

: Advanced

: High

:

1-3 years

Computer Engineer

Computer Engineer

: Intermediate

: Extreme - I love it!

:

1-3 years

MCSA

MCSA

: Intermediate

: Medium

:

1-3 years

SQL

SQL

: Intermediate

: High

:

1-3 years

Key Skills

Hard worker, Organizer, Flexible / Adaptive, Handles Stress, Team Player

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