Basic Info

Mohamed Mowafy

15 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Assistant Manager, Information Systems Department at Americana Group, KSA.

Experience Details

Assistant Manager, Information Systems Department

Administration

Manager

• Managed a team of IT admins and engineers, to support the Point of Sales System & hardware
of more than 150 restaurants in Saudi Arabia, Western region.
• Monitored the communication solutions among the stores and the head office for data transfer.
• Tested each new solution or release and configuring the system as per new requests.
• Trained the team on how to use the system-updated features.
• Regularly evaluated team members for optimizing performance.
• Evaluated and analyzed the systems used.
• Reported work progress to upper management.


Company Details

Americana Group, KSA. (multinational)

Jeddah, Saudi Arabia

More than 1000 employees

Food Services/Restaurants/Catering

N/A

Jan 2013 to Dec 2015 (2 years 11 months)
Senior IT Account Manager at Americana Group, KSA.

Experience Details

Senior IT Account Manager

Administration, Marketing/PR/Advertising

Manager

N/A


Company Details

Americana Group, KSA. (multinational)

Jeddah, Saudi Arabia

More than 1000 employees

Food Services/Restaurants/Catering

N/A

Jan 2010 to Jan 2013 (3 years)
Head of the IT Department/Project Manager at Americana Group, KSA.

Experience Details

Head of the IT Department/Project Manager

Administration, IT/Software Development

Experienced (Non-Manager)

• A project manager for Aloha System Solutions & Compris System Solutions.
• Scheduled training sessions for Aloha system Solutions, in coordination with NCR & Aloha Co.
• Planed with with Compris Technologies Inc. training sessions instructed by American engineers.
• Troubleshot and resolved bugs and issues when contacted by any of the stores, providing both, on-site and remote support.
• Secured data and systems.
• Communicated with suppliers to find new solutions to update the current system.
• Tested new hardware and software; reported the findings to the top management.
• Developed and maintained third-party programs to merge between the back and front offices.
• Created & updated the technical manuals.


Company Details

Americana Group, KSA. (multinational)

Jeddah, Saudi Arabia

More than 1000 employees

Food Services/Restaurants/Catering

N/A

Jan 2007 to Jan 2010 (3 years)
Account Executive at Innovation Millennium, Egypt.

Experience Details

Account Executive

Marketing/PR/Advertising

Entry Level

• Addressed the company’s concerns and found the right solutions.
• Planned budgets.
• Followed up with clients in a timely professional manner.
• Built and maintained successful healthy relations with clients.
• Ensured customer satisfaction.


Company Details

Innovation Millennium, Egypt.

Cairo, Egypt

11-50 employees

Marketing and Advertising

N/A

Jun 1999 to Sep 2000 (1 year 3 months)

Education

BCS in Commerce

Education Details

BCS

Commerce

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
1995 - 1999
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Saint Joseph Maronite college

Egypt

1994

B / Very Good / 75 - 85%

N/A

Saint Joseph Maronite college
1994

Certifications

IELTS
Feb 2015

Certificate details

IELTS

Feb 2015

7 out of 9

N/A

N/A

British Council

N/A

Certificate details

a Computer Network and System Engineer

Dec 2014

N/A

N/A

N/A

The Australian Computer Society (ACS)

Accredited by the Australian Computer Society (ACS) as a Computer Network and System Engineer with 8 years of experience.

MCAD
Aug 2009

Certificate details

MCAD

Aug 2009

N/A

N/A

N/A

Microsoft

N/A

This profile is fresh!
Last update 14 days ago.

Jobseeker photo

Profile Skills and Keywords

A Computer Network And System EngineerAccount ExecutiveAccount ManagementAdministrationAlohaAmericana Group, KSA.Assistant Manager, Information Systems DepartmentCateringCommerceCompris SystemCreativeEnglishFood IndustryFood ServicesHead Of The IT Department/Project ManagerIELTSITIT Project ManagementLeaderMCADMarketingMarketing And AdvertisingNegotiatorOperationPhotographyPlannerProject ManagementRestaurantsRetailSenior IT Account ManagerSoftware DevelopmentSportsTeam PlayerTechnical SupportVB.Net

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Fluent

: Fluent

Tools and Technologies

Compris system

Compris system

: Expert

: High

:

More than 7 years

Retail

Retail

: Expert

: High

:

More than 7 years

VB.Net

VB.Net

: Advanced

: Medium

:

More than 7 years

Aloha

Aloha

: Advanced

: High

:

3-5 years

Fields of Expertise

Account Management

Account Management

: Expert

: Extreme - I love it!

:

3-5 years

IT Project Management

IT Project Management

: Expert

: Extreme - I love it!

:

5-7 years

Technical support

Technical support

: Expert

: High

:

More than 7 years

Project Management

Project Management

: Expert

: Extreme - I love it!

:

More than 7 years

Food industry

Food industry

: Expert

: High

:

More than 7 years

Operation

Operation

: Advanced

: High

:

1-3 years

Key Skills

Leader, Planner, Negotiator, Creative, Team Player

Online Presence

Mohamed Fouad Mwafy

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