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Omar Abdel Basset Taha

Senior Public relations Specialist (Travel section) at Elsewedy Electric

Maadi, Cairo, Egypt

Work Experience

  • Senior Public relations Specialist (Travel section)Full Time

    Elsewedy Electric

    Feb 2017 - Present -8 yrs, 4 months

    Egypt , Cairo

    • Job Details:Support corporate as well as small group travel reservations. Ensure to confirm availability plus convey tentative itinerary to repective traveler for approval. Confirm reservations, distributes tickets along with confirmations to traveler. Research on optimal travel alternatives. Coordinate, supervise and implement every aspects of travel arrangements for staff, executives, athletes and production team. Maintain and update profiles or STARS for corporate as well as customer travel. Maintain queues to assure approvals as attained as well as deadlines are met. Resolve organization travel related technical conflicts. Research and resolve all incorrect charges with respected to entire travel program. Review travel associated invoices as well as statements for accuracy plus codes for Accounts Payable. Ensure to compare invoices with genuine travel transactions to validate every charge. Verify entire group reservation request for correctness against meeting profile. Identify most suitable as well as best quality service with reasonable possible rates. Collect information from travel agent and hotels vendors etc. Perform with Travel Agency to verify travel details and arrange reservations using existing flight schedules as well as Internet resources.
  • Travel consultant (BP / Schneider)Full Time

    Carlson WagonLit

    Oct 2015 - Feb 2017 -1 yr, 4 months

    Egypt , Cairo

    • Job Details:Arranging Personal & Business related trips i compliance with rules and policies of the targeted account Issuing Personal & Business related Visa entries Using Amadeus as a booking tool for arraning or modifing flight, car ,hotels reservations Preformaing follow ups on queues and making sure all urgent and unforseen events and well handeled by informing the client and providing solutions
  • Tier 2/Travel AdvisorFull Time

    Expedia.ca

    Feb 2014 - Sep 2015 -1 yr, 7 months

    Egypt , Cairo

    • Job Details:Preforming Quality checks on PNRs before modifing or refunding them to prevent any possible debit memos Acting as a supervisor and handle unforseen events and client's compliants Handling offline queues and following up on pending cases Using Sabre as main tool for arranging or modifing flight, car & hotel reservations
  • Customer service agentFull Time

    OSN (Orbit & Showtime)

    Aug 2013 - Dec 2013 -4 months

    Egypt , Cairo

    • Education

      • Bachelor's degree in Accounting in Economics

        German University in Cairo (GUC)

        Jan 2009 - Jan 2013 - 4 yr

      • High School - Thanaweya Amma

        al sarah private school

        Jan 2008 

      Activities

      • Volunteer in Rasala charity organization at Rasan

        Volunteering

        Jun 2013 - Aug 2013 -2 months

      Skills

      • Internet
      • Internet
      • Sabre
      • Microsoft Office
      • Airline/Aviation
      • Customer Service
      • Amadeus

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • Amadeus Advanced level

        Amadeus·2016
      • English course

        Berlitz·2013
      • EDU

        Helwan University·2013
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