mery youssef

Media Buyer Intern

• Job Details:Assist in planning and executing media campaigns across digital platforms. Support audience research and media channel selection. Monitor campaign performance and compile basic reports. Track budgets and ensure campaigns stay within spending limits. Conduct competitor and market research. Collaborate with internal teams (creative, strategy, analytics). Learn media buying tools and stay updated on industry trends.

Telesales Agent

• Job Details:Conducted outbound calls in both English and Arabic to promote healthcare services, including medical campaigns targeted at hospital patients. Scheduled appointments and followed up with clients to ensure timely services and satisfaction. Met monthly sales targets while maintaining high levels of customer satisfaction.

Retail Customer Service

• Job Details:Greet and assist customers in a friendly and professional manner. Provide product knowledge and help customers make informed purchasing decisions. Address customer complaints or concerns and resolve them effectively. Maintain store appearance by organizing merchandise and ensuring cleanliness. Monitor inventory levels and assist with restocking products. Upsell or cross-sell products based on customer needs and preferences. Handle returns, exchanges, and refunds according to store policies. Ensure a high level of customer satisfaction and maintain long-term relationships. Assist in store promotions, events, and special offers to drive sales. Acted as a supervisor for 8 months, overseeing daily operations, managing staff, and ensuring smooth customer service delivery.