Basic Info

Merna Hamouda

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer service at Vodafone UK

Experience Details

Customer service

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone UK (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2012 to Sep 2012 (3 months)

Education

Bachelor of Materials and science engineering in Materials and science engineering

Education Details

Bachelor of Materials and science engineering

Materials and science engineering

ainshams university, Egypt

B / Very Good / 75 - 85%

N/A

N/A

ainshams university
2012 - 2016
High School - IGCSE

High School Details

IGCSE

rowad college

Egypt

2011

A / Excellent / 85 -100%

N/A

rowad college
2011

Certifications

Certificate details

General language course B1

Feb 2015

N/A

N/A

N/A

ÄGYPTISCH-DEUTSHC KULTURZENTRUM (ÄDK)

N/A

Training and Courses

Training/Course Details

Mechanical engineering

Sep 2013

The Egyptian Company for Holding Petrochemicals (ECHEM)

N/A

Training/Course Details

Electrial engineering

Sep 2013

The Ministry of Electricity Central Laboratories

N/A

Training/Course Details

Mechanical engineering

Aug 2013

The Ministry of Electricity Central Laboratories

N/A

Training/Course Details

Metallurgical and welding department

Aug 2014

Clausthal University of Technology / TU Clausthal ,Germany

N/A

This profile is fresh!
Last update was today

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Profile Skills and Keywords

AdaptiveArabicCustomer ServiceElectrial EngineeringEnglishFlexibleGeneral Language Course B1GermanHard WorkerHolly Wood Movie MakingMaterials And Science EngineeringMechanical EngineeringMetallurgical And Welding DepartmentMicrosoft OfficeOrganizerPlannerPublic RelationsReadingResearch And DevlopmentSocialSupportTelecommunicationsTennisTourismTravellingVodafone UK

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Key Skills

Planner, Hard worker, Organizer, Flexible / Adaptive, Social

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