MA
Merna AbdElNasser
Call Center Agent
Qena, EgyptWork Experience
Xceed Careers
Jul 2024 - Feb 2025 -7 months
Egypt
- Job Details:Delivered exceptional customer service, resolving client inquiries with professionalism and efficiency. Managed high volumes of customer interactions and maintaining positive relationships. Provided accurate information to customers, ensuring transparency and trust.
Mashroey Company
Feb 2024 - Jun 2024 -4 months
Egypt
- Job Details:Promoted products effectively, achieving sales targets and contributing to company revenue growth. Built strong client connections to identify customer needs and deliver tailored solutions. Educated customers about product features and benefits to drive informed purchasing decisions.
Education
Bachelor's Degree in Accounting
South Valley University (SVU)Jan 2023
Skills
- Customer Service
- Accounts Receivable
- Accounts Payable
- Time Management
- Critical Thinking
- Sales Proficiency
- Banking operations knowledge
- Financial statements preparation
- Organizational skills
- Problem-Solving
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Languages
Arabic
FluentEnglish
Intermediate