MS
merin shiban
Human Resource Professional at Tri Lines Contracting L.L.C
Sharjah, United Arab EmiratesWork Experience
Tri Lines Contracting L.L.C
Nov 2024 - Present -7 months
- Job Details:Recruitment: job postings, candidate sourcing, interviews, and onboarding. Employee relations: grievance resolution, compliance, and fostering a positive culture. Compensation & benefits: manage programs and ensure legal compliance. Training & development: organize training, track performance, and plan succession. Compliance: maintain legal standards, records, and workplace safety. Performance management: set goals, appraise performance, and address underperformance. Employee engagement: boost morale, retain talent, and recognize achievements. Strategy: align HR with business goals and analyze metrics. Administration: handle HR records and paperwork. Support: manage schedules, travel, and stakeholder coordination. Insurance: oversee policies, renewals, claims, and assessments. Coordination: ensure seamless communication and organize meetings. Financial oversight: monitor budgets, summarize expenses, and report. Confidentiality: handle sensitive tasks with discretion. Development: stay updated on trends and improve skills.
Admin Executive cum Front Desk
Agricultural Bank of China
Feb 2024 - Mar 2024 -1 month
- Job Details:Welcomed visitors, projecting a positive company image while managing heavy workloads. Handled HR-related tasks, including managing work attendance, leave forms, and sick absences in compliance with company policies. Coordinated office logistics, managing office supplies, meeting rooms, and vendor relationships. Ensured the security of the front desk by authorizing and logging visitors, maintaining a safe and professional environment. Supported operational efficiency through seamless handling of mail, calls, and vehicle management by 85%.
Union Square House Real Estate
May 2023 - Aug 2023 -3 months
- Job Details:Streamlined sales team operations by managing CRM systems and preparing necessary documentation for property transactions. Fostered team productivity by 80% through clear communication and efficient workflow management. Enhanced employee engagement by motivating staff, providing regular feedback, and ensuring alignment with company objectives. Led training sessions to onboard new employees, increasing productivity and driving team success. Collaborated with the general manager on HR-related tasks, including auditing reports and team performance reviews.
Aster DM Healthcare
Dec 2020 - Jul 2022 -1 yr, 7 months
- Job Details:Resolved patient concerns and escalations by 90%, leveraging strong communication and problem-solving skills to enhance customer experience. Managed appointments, insurance queries, and internal coordination between departments, improving service efficiency. Gathered patient feedback to inform process improvements and increase client satisfaction. Built strong customer relationships by 97%, driving repeat business and loyalty through personalized service. Trained team members on best practices for client interactions and CRM updates, boosting team effectiveness.
Education
Bachelor's Degree in Business Administration
University of west londonJan 2022
Bachelor's Degree in Business Management
MAHATMA GANDHI UNIVERSITYJan 2018
Bachelor's Degree
Sharjah Indian SchoolJan 2015
Skills
- Conflict Resolution
- Management
- Time Management
- Data Tracking
- Multi-tasker
- Training and Development
- HR Admin Operations
- Teamwork
- confidentiality
- Good communication skills
View More
Languages
English
Intermediate