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Mennatallah Lallo

Account Manager

Alexandria, Egypt

Work Experience

  • Account ManagerFull Time

    Associated Insurance Consultancy

    Jan 2018 - Jun 2018 -5 months

    Egypt , Alexandria

    • International Customer AdviserFull Time

      Vodafone UK

      Aug 2016 - Jan 2017 -5 months

      Egypt , Alexandria

      • Job Details:Update and review all important data for each client on the company’s automated system. Deal with customers' inquires, complaints, and requests, and apply proper actions to their accounts. Developing and maintaining business relationships with multicultural customers, be familiar with the working process and the pressure in big firms, and working in a dynamic environment.
    • Logistics Specialist.Full Time

      Ateb

      Dec 2015 - Jun 2016 -6 months

      Egypt

      • Job Details:Issue shipping orders to forwarders and track imported goods until they reached port. Ensure imported shipments maintain appropriate regulatory conditions. Process, distribute and release documentation to carriers, forwarders, customers and agents. Coordinating with international logistics personnel and reviewing all international documentations for imported shipments' clearance.
    • Marketing SpecialistFull Time

      Al Wadi General Trading Ltd. Co.

      Mar 2014 - Sep 2015 -1 yr, 6 months

      United Arab Emirates , Ras al-Khaimah

      • Job Details:Developed, maintained, and coordinated the implementation of marketing plans and strategies. Monitored and reviewed competitors’ activities. Managing customer relationships. Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organisations.
    • Education

      • Masters of Managerial Psychology in Marketing

        UNICAF university

        Jan 2019 - Jan 2021 - 2 yr

      • Bachelor’s Degree in Financial Management

        Arab Academy for Science, Technology and Maritime Transport (AAST)

        Jan 2008 - Jan 2012 - 4 yr

      • Bachelor's Degree in Financial Management

        Cardiff Metropolitan University

        Jan 2008 - Jan 2012 - 4 yr

      Activities

      • Capacity Building staff member at SBOT Small Business Oriented Team

        Volunteering

        Feb 2013 - Jun 2013 -4 months

      • Stand Up Against Poverty Representative at United Nations

        Volunteering

        Mar 2012 - Mar 2012 

      Skills

      • Microsoft Office
      • Marketing
      • Accounting
      • Logistics
      • Customer Service

      Languages

      • Arabic

        Fluent
      • English

        Fluent

      Training & Certifications

      • Fundamentals of Digital Marketing

        Google·2019
      • IELTS

        IDP, Alexandria·2017
      • The Young Banker's Program

        Arab African International Bank & AIESEC AAST Alexandria·2009
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