Basic Info

Menna Elbadry

2 years

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer service agent at Vodafone UK

Experience Details

Customer service agent

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone UK (multinational)

Giza, Egypt

More than 1000 employees

Consumer Services , Telecommunications

N/A

Feb 2017 to present (8 months)
Software tester (intern) at وزاره التنميه الاداريه

Experience Details

Software tester (intern)

Quality

Entry Level

N/A


Company Details

وزاره التنميه الاداريه

Cairo, Egypt

N/A

Government

N/A

Aug 2016 to Oct 2016 (2 months)
Service desk analyst at Hayah international academy

Experience Details

Service desk analyst

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Hayah international academy

Cairo, Egypt

101-500 employees

Education

N/A

Oct 2014 to Aug 2016 (1 year 10 months)

Education

Bachelor's Degree in Computer and information

Education Details

Bachelor's Degree

Computer and information

Cairo University, Egypt

Not specified

Network Security programming decision support

N/A

Cairo University
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elmostakbal language school

Egypt

2009

A / Excellent / 85 -100%

N/A

Elmostakbal language school
2009

Training and Courses

Training/Course Details

Documentation

Jul 2009

Giza system

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveCommunicatorComputer And InformationConsumer ServicesCustomer ServiceCustomer Service AgentDocumentationEducationEnglishFlexibleGermanGovernmentHTMLITJavaScriptMicrosoft ExcelMicrosoft OfficeMicrosoft WordPresentation SkillsProblem SolverPythonQuality AssuranceQuality ControlService Desk AnalystSocialSoftware DevelopmentSoftware TesterSupportSupportiveTelecommunicationsVodafone UK

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Presentation Skills

Presentation Skills

: Intermediate

: Medium

:

Less than 1 year

Microsoft Office

Microsoft Office

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

Less than 1 year

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

Less than 1 year

Python

Python

: Beginner

: High

:

Less than 1 year

javaScript

javaScript

: Beginner

: Medium

:

Less than 1 year

HTML

HTML

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Service desk analyst

Service desk analyst

: Intermediate

: High

:

1-3 years

Key Skills

Communicator, Problem Solver, Flexible / Adaptive, Social, Supportive

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