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Menna mohamed
Human Resources Generalist at Azar Pharmacies
Alexandria, EgyptWork Experience
Human Resources GeneralistFull Time
Azar Pharmacies
Jan 2025 - Present -8 months
Egypt
- Job Details:• Administer employee lifecycle processes including onboarding, offboarding, and contract management in compliance with Egyptian labor laws. • Coordinate end-to-end recruitment activities such as job postings, candidate screening, and interview scheduling across multiple pharmacy branches. • Manage employee records, attendance, and leave tracking using HRIS systems to ensure data accuracy and compliance. • Support payroll preparation by providing relevant employee information and resolving payroll discrepancies. • Facilitate employee relations by addressing grievances, supporting conflict resolution, and maintaining a positive work environment. • Assist in implementing training programs and performance management processes to improve workforce capabilities and engagement.
Shift ManagerFull Time
Kanfoud Pharmacies
Aug 2022 - Jan 2025 -2 yrs, 5 months
Egypt
- Job Details:• Supervised daily pharmacy operations to ensure compliance with quality standards, inventory accuracy, and customer service excellence. • Managed shift scheduling, task delegation, and performance monitoring for pharmacists and support staff. • Handled customer inquiries, resolved complaints, and ensured a high level of patient satisfaction. • Oversaw inventory control, including stock replenishment, expiry tracking, and coordination with suppliers. • Enforced health and safety regulations in accordance with pharmacy laws and company policies. • Trained new team members on standard operating procedures (SOPs), POS systems, and customer service protocols.
Shift ManagerFull Time
El-Beisy Pharmacies
Jul 2018 - Aug 2022 -4 yrs, 1 month
Egypt
- Job Details:• Led end-of-shift reporting and cash reconciliation to ensure financial accuracy and accountability. • Monitored staff productivity and provided real-time coaching to maintain service efficiency during peak hours. • Ensured medication storage and labeling complied with Ministry of Health regulations and internal audits. • Collaborated with the HR and operations teams to address staffing needs and reduce absenteeism. • Conducted regular checks on prescription processing accuracy to uphold patient safety and pharmacy standards.
Education
Bachelor's Degree in Chemistry and Biochemistry
Alexandria University (ALEXU)Jan 2014 - Jan 2018 - 4 yr
Achievements
• Best Seller Award – Q2 2024, Kanfoud Pharmacies Received recognition for achieving the highest sales performance across all branches during Q1 2024. • Ideal Employee Award – Q1 2024, Kanfoud Pharmacies Honored by pharmacy management for outstanding performance, commitment, and customer service excellence.
Skills
- Human Resources (HR)
- Inventory Control
- Stock Management
- Training
- Labor Law
- Pharmacy Operations
- personal branding
- Interpersonal skills
- Conflict Resolution
- Team Leadership
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Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
Recruitment Excellence Workshop
2024Interpersonal Skills Diploma
2024HR Workshop
2024