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Menna mohamed

Human Resources Generalist at Azar Pharmacies

Alexandria, Egypt

Work Experience

  • Human Resources GeneralistFull Time

    Azar Pharmacies

    Jan 2025 - Present -8 months

    Egypt

    • Job Details:• Administer employee lifecycle processes including onboarding, offboarding, and contract management in compliance with Egyptian labor laws. • Coordinate end-to-end recruitment activities such as job postings, candidate screening, and interview scheduling across multiple pharmacy branches. • Manage employee records, attendance, and leave tracking using HRIS systems to ensure data accuracy and compliance. • Support payroll preparation by providing relevant employee information and resolving payroll discrepancies. • Facilitate employee relations by addressing grievances, supporting conflict resolution, and maintaining a positive work environment. • Assist in implementing training programs and performance management processes to improve workforce capabilities and engagement.
  • Shift ManagerFull Time

    Kanfoud Pharmacies

    Aug 2022 - Jan 2025 -2 yrs, 5 months

    Egypt

    • Job Details:• Supervised daily pharmacy operations to ensure compliance with quality standards, inventory accuracy, and customer service excellence. • Managed shift scheduling, task delegation, and performance monitoring for pharmacists and support staff. • Handled customer inquiries, resolved complaints, and ensured a high level of patient satisfaction. • Oversaw inventory control, including stock replenishment, expiry tracking, and coordination with suppliers. • Enforced health and safety regulations in accordance with pharmacy laws and company policies. • Trained new team members on standard operating procedures (SOPs), POS systems, and customer service protocols.
  • Shift ManagerFull Time

    El-Beisy Pharmacies

    Jul 2018 - Aug 2022 -4 yrs, 1 month

    Egypt

    • Job Details:• Led end-of-shift reporting and cash reconciliation to ensure financial accuracy and accountability. • Monitored staff productivity and provided real-time coaching to maintain service efficiency during peak hours. • Ensured medication storage and labeling complied with Ministry of Health regulations and internal audits. • Collaborated with the HR and operations teams to address staffing needs and reduce absenteeism. • Conducted regular checks on prescription processing accuracy to uphold patient safety and pharmacy standards.
  • Education

    • Bachelor's Degree in Chemistry and Biochemistry

      Alexandria University (ALEXU)

      Jan 2014 - Jan 2018 - 4 yr

    Achievements

    • Best Seller Award – Q2 2024, Kanfoud Pharmacies Received recognition for achieving the highest sales performance across all branches during Q1 2024. • Ideal Employee Award – Q1 2024, Kanfoud Pharmacies Honored by pharmacy management for outstanding performance, commitment, and customer service excellence.

    Skills

    • Human Resources (HR)
    • Inventory Control
    • Stock Management
    • Training
    • Labor Law
    • Pharmacy Operations
    • personal branding
    • Interpersonal skills
    • Conflict Resolution
    • Team Leadership
    View More

    Languages

    • Arabic

      Fluent
    • English

      Intermediate

    Training & Certifications

    • Recruitment Excellence Workshop

      2024
    • Interpersonal Skills Diploma

      2024
    • HR Workshop

      2024
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