MH

Menna Hatem

Incident Management Specialist at Orange Business Services

Cairo, Egypt

Work Experience

  • Incident Management Specialist

    Orange Business Services

    Sep 2021 - Present -3 yrs, 10 months

    Egypt

    • Job Details:Provide a professional first technical point of contact for the customer, monitor systems, customer network security, and provide recommendations for improving UC performance and reliability.

  • Electronic Data Interchange (EDI) Software Testing

    Ebenefitsnetwork

    Feb 2019 - Nov 2020 -1 yr, 9 months

    Egypt

    • Job Details:Responsible for software testing (API testing) to reduce or eliminate manual data entry errors, streamline transaction processing, and increase productivity.

    • Education

    • Bachelor's Degree in Electronics and Communication Engineering

      Misr International University (MIU)

      Jan 2018 

    Skills

    • C++
    • OrCAD
    • Matlab
    • labview
    • Microsoft Office
    • VHDL
    • Arduino
    • AVR
    • Virtual Bench
    • MICROWIND
    View More

    Languages

    • Arabic

      Fluent

    • English

      Advanced
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