
Menna Allah Eid Mahmoud Elnabawy
Social Media Moderator at KRC Fashion
Shubra, Cairo, EgyptWork Experience
Social Media ModeratorFull Time
KRC Fashion
May 2024 - Present -1 yr, 4 months
Egypt , Cairo
- Job Details:As a social media moderator, I monitor and evaluate comments and content posted on social media platforms to ensure compliance with brand policies. I handle customer inquiries promptly and efficiently, contributing to positive audience engagement. Additionally, I provide regular reports on social media performance and recommendations to enhance digital presence.
SecretaryFull Time
alalmia academy
Oct 2021 - Nov 2023 -2 yrs, 1 month
Egypt , Cairo
- Job Details:answering calls, arranging appointments and customer service and social media moderator.
Telesales RepresentativeFull Time
eventak group
Sep 2019 - Mar 2020 -6 months
Egypt , Cairo
- Job Details:Contact potential customers to inform them of the services provided by the company and answer customer questions about the services provided and follow up and enter customer information and deal with customer complaints and provide appropriate solutions to make the utmost effort to achieve the percentage of sales required.
traineeInternship
blom bank egypt
Jul 2017 - Aug 2017 -1 month
Egypt , Cairo
- Job Details:Customer Service department: knowing about Bank Products and handling customers, loans and letters of guarantee Credit department: knowing about Personal loans, car loans
Education
Bachelor's Degree in accounting
Ain Shams University (ASU)Jan 2019
Skills
Languages
English
Intermediate
Training & Certifications
Certificate of Digital marketing advanced track
UDACITY Egypt FWD·2022Certificate of Digital marketing professional track
UDACITY Egypt FWD·2022Certificate of digital marketing
Google·2022Digital marketing challenger track
UDACITY Egypt FWD·2021BANKING
BLOM BANK EGYPT·2017