Basic Info

Mahmoud ahmed

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Technical Support Engineer at ALshaya

Experience Details

Senior Technical Support Engineer

IT/Software Development

Experienced (Non-Manager)

1-SQL server 2005 administration and development
2-Windows server administration
3- Network administration (proxy –firewall –servers –san storage –library tape-CDP-wireless connection)
4- Application support
SQL server 2005 administration and development
-backups, restores, recovery models, database shrink operations, DBCC commands, Clustering, Database mirroring, Replication,DDL,DML,DCL,TCL.
-SQL Development - ability to write and troubleshoot SQL Code and design ( stored procs, functions, tables, views, triggers, indexes, constraints )
-Performance Tuning, Query Optimization, using Performance Monitor, SQL Profiler and other related monitoring and troubleshooting tools.
2-Windows server (2003 r2 -2008) administration
3- Network administration (proxy –firewall –servers –san storage –library tape-CDP-wireless connection-backup servers-Ipatch)
4- Application support
5- Participate in migration process from old place to new place & from old servers and system to new one
- Lead the migration in field Database and servers migration
- Participate in network migration field (proxy-firewall-switchs)
- Participate in application migration


6- Design and implement the network infrastructure at ALSHAYA Company at Egypt and configure all the network devices of the company environment.
• Support ALSHAYA at KSA and Morocco also at network and system.
• Lead the migration from the old ware house to the new ware house at the network and security department as follows:
1- Configure Quid Way S7700 and S5700 HUAWEI Core and Edge switches with access lists for internal communication between different network subnets, also configure communication between Core SWs and high availability Sonic Wall FWs for internet access, configuring load balance between switches and firewalls.
2- Configure Motorola RFS6000 wireless switches for managing A7131 access points for new ware house wireless coverage.
3- Configure sonic wall FWs for internet access and VPN connection between ALSHAYA different branches all over the world.
4- Configure proxy server for web access.
5- Configure and manage different backup solutions using either backup exec software for backup using tapes, also backup using CDP continuous data protection as a backup storage.
6- Manage and configure AD GPOs and apply them.
6- IBM & HP servers (rack-tower –blade) servers (RAID configuration, Handling HW problems)
7- Anti virus rollout on servers .
8-Global Domain –Migration
9- Voip rollout
10- managing APC UPS



Company Details

ALshaya (multinational)

Cairo, Egypt

More than 1000 employees

Retail

N/A

Mar 2012 to present (4 years 9 months)
Trainee (intern) at Yat

Experience Details

Trainee (intern)

IT/Software Development

Experienced (Non-Manager)

3-Trainee at scholorship of ministry of communication (MCIT) from 25/10/2010 to 25/10/2011
Job Description
Database administration and development usnig SQL SERVER 2008 R2
Graduation Project:Database for Giza Traffic Administration


Company Details

Yat

Cairo, Egypt

101-500 employees

Information Technology Services

N/A

Sep 2010 to Oct 2011 (1 year 1 month)
Technical support at Nuclear material authority

Experience Details

Technical support

IT/Software Development

Student

N/A


Company Details

Nuclear material authority

Cairo, Egypt

More then 1000 employees

Research

N/A

Feb 2007 to Sep 2010 (3 years 7 months)
Pc speacialist at Imb for import and export

Experience Details

Pc speacialist

IT/Software Development

Student

N/A


Company Details

Imb for import and export

Cairo, Egypt

1-10 employees

Computer Hardware

N/A

May 2006 to Nov 2006 (6 months)

Education

bsc in computer and information

Education Details

bsc

computer and information

Cairo University, Egypt

Not specified

image processing /speech processing /network /wireless network

N/A

Cairo University
2000 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

hafez ibrahim

Egypt

2000

A / Excellent / 85 -100%

N/A

hafez ibrahim
2000

Certifications

Certificate details

mcitp sql developer

Sep 2011

N/A

N/A

N/A

microsoft

N/A

mcitp sql admin
Sep 2011

Certificate details

mcitp sql admin

Sep 2011

N/A

N/A

N/A

N/A

CCNA
Dec 2012

Certificate details

CCNA

Dec 2012

970 out of 1000

N/A

N/A

cisco

Cisco Certified Network Associate (CCNA)

bitdefender
Nov 2013

Certificate details

bitdefender

Nov 2013

N/A

N/A

N/A

bitdefender

N/A

EMC
May 2015

Certificate details

EMC

May 2015

N/A

N/A

N/A

EMC

N/A

Training and Courses

Training/Course Details

mcit professional trainning data base track

Oct 2011

yat

N/A

Training/Course Details

emc backup &restore;

May 2015

EMC

EMC Backup & restore

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ALshayaAnalyticalAnti VirusApplication SupportArabicBitdefenderCCNAComputer And InformationComputer HardwareDatabase AdministrationDatabasedevelopmentEMCEmc Backup &restore;EnglishHard WorkerITInformation Technology ServicesInnovativeMcit Professional Trainning Data Base TrackMcitp Sql AdminMcitp Sql DeveloperNetworkNeyworkPc SpeacialistPersonal Computer Specialist (PC Specialist)PlannerProblem SolverProject ManagementResearchRetailSQL SERVERSenior Technical Support EngineerServerSoftware DevelopmentTechnical SupportTraineeVisual StudioWindows AdmininstrationWindows Server 2008

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

SQL SERVER

SQL SERVER

: Advanced

: Extreme - I love it!

:

1-3 years

visual studio

visual studio

: Advanced

: Extreme - I love it!

:

Less than 1 year

windows server 2008

windows server 2008

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

database administration

database administration

: Expert

: Extreme - I love it!

:

1-3 years

databasedevelopment

databasedevelopment

: Expert

: Extreme - I love it!

:

1-3 years

windows admininstration

windows admininstration

: Expert

: Extreme - I love it!

:

1-3 years

application support

application support

: Expert

: Little

:

1-3 years

EMC

EMC

: Advanced

: Medium

:

1-3 years

network

network

: Advanced

: Extreme - I love it!

:

1-3 years

Server

Server

: Advanced

: High

:

1-3 years

anti virus

anti virus

: Advanced

: Medium

:

3-5 years

project Management

project Management

: Advanced

: Extreme - I love it!

:

3-5 years

neywork

neywork

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Planner, Hard worker, Problem Solver, Innovative

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