Basic Info

Muhammad El Shafie

7 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Board Member at EGJUG NGO

Experience Details

Board Member

Operations/Management

Senior Management (e.g. VP, CEO)

N/A


Company Details

EGJUG NGO

Egypt

N/A

Non-Profit Organizations

N/A

Aug 2013 to present (3 years 4 months)
Product Manager at BADR

Experience Details

Product Manager

IT/Software Development

Manager

• Gather requirements for engaging with and complementing the overall​ ​customer experience on the web.Collaborate with Marketing, Design, User research & Development.
• Organize and manage Strategic product JIRA board & capabilities.
• Organize and run daily and weekly ‘Stand-ups’ with project teams and developers.
• Interpret the designs & prototypes into EPIC and individual Agile Stories.Manage & prioritize product stories in a Pivotal environment.
• Communicate the goals and progress across the organization & to executive leadership.
• Identify requirements for back-end services needed to drive web experiences.
• Collaborate with and manage any contractors and/or agencies (design, creative, etc).



Company Details

BADR

Alexandria, Egypt

11-50 employees

Information Technology Services

badrit.com

Aug 2016 to present (4 months)
Scrum Master at TIE

Experience Details

Scrum Master

IT/Software Development

Manager

• Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.
• Guiding the team on how to get the most of our self-organization.
• Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision making, and conflict resolution.
• Assisting with internal and external communication, improving transparency, and radiating information.
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Providing all support to the team using a servant leadership style whenever possible, and leading by example.


Company Details

TIE

Cairo, Egypt

11-50 employees

Information Technology Services

tie.com.eg

Mar 2016 to Jul 2016 (4 months)
Board Member at Delta Technopreneurs Association

Experience Details

Board Member

Operations/Management

Senior Management (e.g. VP, CEO)

DTA is a non-profit organization that works as a hub for IT business people committed to develop a solid base of Entrepreneurship and Innovation culture in order to foster and develop an IT Industry in the Nile Delta region of Egypt.


Company Details

Delta Technopreneurs Association

Egypt

N/A

Non-Profit Organizations

N/A

Feb 2015 to Jan 2016 (11 months)
General Manager at ICraft

Experience Details

General Manager

IT/Software Development

Senior Management (e.g. VP, CEO)

• Putting the marketing strategy and executing it to open new markets for iCraft and help maintain the flow of work.
• Lead the talented engineers of iCraft to deliver projects and match clients’ expectations while offering them different experience.
• Managing the financials of the company and making sure that it has a positive cash flow while bringing in the targeted revenues.
• Acting on the board of directors of iCraft and participating in setting the companies vision and strategy.
• Assessing product development opportunities and managing the product strategy and market while following up on the progress of the development to make sure that it is aligned with our strategy and vision.


Company Details

ICraft

Egypt

N/A

Computer Software

icraft-eg.com

Aug 2011 to Jan 2016 (4 years 5 months)
Service Delivery Manager at ICraft

Experience Details

Service Delivery Manager

IT/Software Development

Manager

• Communicating policy changes that affect operations to the service provider and/or client ensuring priorities are addressed.
• Interfacing with contract manager and finance manager as needed to analyze service provider performance.
• Working with the service provider to clearly articulate the goals and objectives of the set of agreements.
• Managing and prioritizing service delivery is in alignment with the business.
• Assisting with the preparation and monitoring of budgets and compliance with contractual agreements.
• Ensuring that spend is in line with the budget while reconciling projected resource baseline with actual utilization of resources.
• Performing capacity and demand planning with service provider and governance team including forecasting customer demand for all in-scope and new services.
• Primary liaison on day-to-day basis regarding communication between client and service provider regarding service delivery changes, problems and recovery efforts.
• Ensuring process compliance and resolution of operational issues for both the supplier and the retained environments.
• Educating the service provider on program / product / operational details, including the development and implementation processing schedules and coordination of data flow ensuring timely data transmittal.
• Participating in the execution and testing of business continuity plans as necessary and monitoring results of testing and disaster recovery plans.


Company Details

ICraft

Egypt

N/A

Computer Software

icraft-eg.com

Apr 2010 to Sep 2011 (1 year 5 months)
Project Manager at ICraft

Experience Details

Project Manager

IT/Software Development

Manager

• Initiating project activities and confirm its scope and objectives.
• Planning project tasks in coordination with all related stakeholders.
• Controlling project execution through regular follow-up meetings, planning updates and progress reports in cooperation with technical team leader.
• Assuring proper closeout of the project focusing on customer satisfaction and balancing cost, time & quality constraints


Company Details

ICraft

Egypt

N/A

Computer Software

N/A

Feb 2008 to May 2010 (2 years 2 months)
System Engineer at SITC

Experience Details

System Engineer

IT/Software Development

Entry Level

• Responsible for creating the company's intranet
• Designing the IT help desk intranet
• Troubleshooting and maintaining different servers (Apache, DNS, DHCP, Mail, and Firewall).
• Install, configure and troubleshoot Linux based workstations.
• Troubleshooting and receiving calls concerning computer related problems from staff


Company Details

SITC

Egypt

N/A

Information Technology Services

N/A

May 2006 to Jan 2007 (8 months)
Instructor - Part Time at YAT Software

Experience Details

Instructor - Part Time

Education/Teaching, Training/Instructor

Entry Level

My main responsibilities are:

• Instruct and train for CCNA certificate
• Instruct and train for Linux+ certificate


Company Details

YAT Software

Egypt

N/A

Information Technology Services

N/A

Dec 2005 to Jan 2007 (1 year 1 month)

Education

Bachelor's Degree in Computer Engineering

Education Details

Bachelor's Degree

Computer Engineering

Engineering, Egypt

C / Good / 65 - 75%

N/A

N/A

Engineering
2000 - 2006
BSc in engineering

Education Details

BSc

engineering

Alexandria University, Egypt

C / Good / 65 - 75%

N/A

N/A

Alexandria University
2001 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El geel el muslem

Egypt

2000

A / Excellent / 85 -100%

N/A

El geel el muslem
2000

Certifications

CCNA
Aug 2006

Certificate details

CCNA

Aug 2006

N/A

N/A

N/A

Cisco

N/A

Certificate details

Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship

Jan 2014

N/A

https://www.coursera.org/account/accomplishments/certificate/LGNZZEKHVQ

N/A

University of Maryland, College Park

This course assists aspiring entrepreneurs in developing great ideas into great companies. With strong economies presenting rich opportunities for new venture creation,

Certificate details

Grow to Greatness: Smart Growth for Private Businesses, Part I

Mar 2013

N/A

N/A

N/A

DARDEN GRADUATE SCHOOL OF BUSINESS

This Course is research- and case-based, and its content is used in
a Darden Graduate School of Business MBA course The Course focuses on the common
challenges of growing an entrepreneurial business.

Certificate details

Critical Perspectives on Management

Mar 2014

N/A

http://Coursera

N/A

IE BUSINESS SCHOOL, MADRID

This MBA-level course examines aspects of modern management
strategy through a critical lens to examine their underlying
foundations as well as their long-term outcomes.

Certificate details

Subsistence Marketplaces

Aug 2014

N/A

http://Coursera

N/A

COLLEGE OF BUSINESS UNIVERSITY OF ILLINOIS

This course aims to educate, create knowledge and place research
about subsistence marketplaces in the hands and minds of those
in different parts of the world who can and want to make a
difference.

Certificate details

An Introduction to Marketing

Jul 2014

N/A

N/A

N/A

Coursera

This is a graduate level introduction to the concepts of Marketing.
The course focuses on branding, customer centricity and go-to-market
strategies.

Certificate details

Competitive Strategy

Jun 2014

N/A

http://Coursera

N/A

MUNICH SCHOOL OF MANAGEMENT

This course introduces game theory as a powerful tool to think about business strategy in a systematic way. Participants
learn to anticipate the behavior of competitors in their business

Certificate details

Introduction to Systems Engineering

Jul 2014

N/A

http://Coursera

N/A

THE UNIVERSITY OF NEW SOUTH WALES

It provides a comprehensive
foundational knowledge of Systems Engineering, including requirements engineering, conceptual design through to
utilisation and disposal, and management.

Certificate details

New Models of Business in Society

May 2014

N/A

http://Coursera

N/A

DARDEN SCHOOL OF BUSINESS UNIVERSITY OF VIRGINIA

This course develops your ability
to think broadly and critically about business, and your ability to
create business ideas that are profitable and make the world
better.

Certificate details

Grow to Greatness: Smart Growth for Private Businesses, Part II

Apr 2014

N/A

http://Coursera

N/A

DARDEN GRADUATE SCHOOL OF BUSINESS

This Course based the Darden
Graduate School of Business MBA course and focuses on the common human
resource challenges faced by private businesses when they
attempt to grow substantially

Training and Courses

RAMP at RITI
Mar 2011

Training/Course Details

RAMP

Mar 2011

RITI

RAMP program aims to prepare middle managers at the start of their managerial careers to deal with higher levels of management responsibility. RITI has designed RITI Advanced Management Program in 2007 to help first-line managers to discover new concepts and theories that will build their managerial capabilities and broaden their understanding of the interdependencies of organizations.

Training/Course Details

PMP

Feb 2010

NewHorizon

N/A

Training/Course Details

RHCE

Jun 2009

Master Linux

N/A

Training/Course Details

PMP Diploma

Jan 2014

RITI

http://www.riti.org/Program.aspx?Cat=Professional%20Diplomas&ID=35

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Profile Skills and Keywords

AgileAikidoAn Introduction To MarketingAnalyticalArabicBoard MemberBusiness-orientedCCNACompetitive StrategyComputer EngineeringComputer SoftwareCritical Perspectives On ManagementDeveloping Innovative Ideas For New Companies: The First Step In EntrepreneurshipEngineeringEnglishEntrepreneurGeneral ManagerGrow To Greatness: Smart Growth For Private Businesses, Part IGrow To Greatness: Smart Growth For Private Businesses, Part IIITInformation Technology ServicesInstructor - Part TimeIntroduction To Systems EngineeringLinuxManagementMicrosoft ProjectNetworkingNew Models Of Business In SocietyNon-Profit OrganizationsPMPPMP DiplomaPlannerProblem SolverProduct ManagerProject ManagerProject ManagmentRAMPRHCERunningScrumScrum MasterScuba DivingService Delivery ManagerSoftware DevelopmentSubsistence MarketplacesSystem Engineer

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Linux

Linux

: Expert

: Medium

:

More than 7 years

Microsoft Project

Microsoft Project

: Intermediate

: High

:

1-3 years

Fields of Expertise

Project Managment

Project Managment

: Advanced

: Extreme - I love it!

:

5-7 years

Agile

Agile

: Advanced

: Extreme - I love it!

:

1-3 years

Scrum

Scrum

: Advanced

: Extreme - I love it!

:

1-3 years

Networking

Networking

: Advanced

: Medium

:

3-5 years

Key Skills

Analytical, Planner, Business-oriented, Problem Solver, Entrepreneur

Online Presence

https://eg.linkedin.com/in/melshafieelshafie.net

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