Basic Info

Mohamed Mohamed

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Network and system administrator at Souq.com

Experience Details

Network and system administrator

IT/Software Development

Experienced (Non-Manager)

• IT Support Service Provide adept Network and systems support for Souq Warehouse in the Egypt
• IT assets and inventory Management as well as IT asset audit implementations
• Monitor the performance of computer systems and networks
• Managing Servers running Windows Server, Active Directory, WSUS,DHCP,DNS, Cyberoam UTM Gateways, Cisco switches, routers, WLC & AP's and other Network devices in the Souq Fulfillment
• Maintain and administer computer networks and related computing environments, wireless, general computer hardware, systems software, applications software, and all configurations
• Setting up, monitoring and administering management systems such as access control and employee attendance systems
• Maintain and administer computer networks and related computing environments
• Dealing with Suppliers and Following up the offers and how supplier responds to purchasing department, Asset management and IT warehouse stock
• Managing users and Computers using Group Policy
• Searching for new strategies and technologies that can improve business


Company Details

Souq.com (multinational)

Cairo, Egypt

101-500 employees

Electronics and Semiconductors

www.souq.com

Dec 2015 to present (1 year 5 months)
Junior System Administrator at Alchemy Design Studio

Experience Details

Junior System Administrator

IT/Software Development

Experienced (Non-Manager)

• Support LANs, WANs, network segments, Internet, and intranet systems
• Maintain system efficiency
• Ensure design of system allows all components to work properly together
• Troubleshoot problems reported by users
• Make recommendations for future upgrades
• Maintain integrity of the network, server deployment, and security
• Design and deploy networks
• Maintain network facilities in individual machines, such as drivers and settings of personal computers, printers, Servers, etc…
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches


Company Details

Alchemy Design Studio

Cairo, Egypt

51-100 employees

Computer Networking

N/A

Jan 2014 to Dec 2015 (1 year 11 months)
Technical Support Leader at TEData

Experience Details

Technical Support Leader

IT/Software Development

Experienced (Non-Manager)

• Leading and mentoring the Technical Support Team, performing scheduled staff reviews, communicating and adhering to new procedures, policies and goals
• Monitoring queues and assisting with daily goals and conducting quality control to reduce errors to improve procedures
• Establishing recommending and implementing policies to ensure quality, timely and efficient design of customer oriented services
• Auditing customer accounts to ensure accuracy of information
• Handling escalated issues from customers


Company Details

TEData

Cairo, Egypt

101-500 employees

Information Technology Services

N/A

Dec 2012 to Jan 2014 (1 year 1 month)
Technical support at Ritsol

Experience Details

Technical support

IT/Software Development

Experienced (Non-Manager)

• Installing and configuring computer hardware operating systems and applications;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required
• Testing and evaluating new technology


Company Details

Ritsol

Cairo, Egypt

11-50 employees

Computer Networking

N/A

Nov 2011 to Dec 2012 (1 year 1 month)

Education

information system in information system

Education Details

information system

information system

FUTURE ACADEMY, Egypt

B / Very Good / 75 - 85%

N/A

N/A

FUTURE ACADEMY
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el nokrashy

Egypt

2005

B / Very Good / 75 - 85%

N/A

el nokrashy
2005

Certifications

Certificate details

MCITP enterprise admin

Oct 2012

N/A

http:// https://mcp.microsoft.com/Anonymous//Transcript/Validate

991433

IT Data Training Center

N/A

MCSA 2008
Oct 2012

Certificate details

MCSA 2008

Oct 2012

N/A

N/A

N/A

IT Data Training Center

N/A

Training and Courses

Training/Course Details

MCITP Enterprise Admin

Oct 2012

IT Data Training Center

N/A

Training/Course Details

Forefront Threat Management Gateway (TMG)

Oct 2012

IT Data Training Center

N/A

Training/Course Details

CCNA

Apr 2015

Self Study

N/A

This profile is fresh!
Last update 20 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCCNAComputer NetworkingCreativeElectronics And SemiconductorsEnglishForefront Threat Management Gateway (TMG)FrenchHard WorkerITInformation SystemInformation Technology ServicesJunior System AdministratorLeaderMCITP Enterprise AdminMCSA 2008Network And System AdministratorNetworksOrganizerSoftware DevelopmentSouq.comTeam PlayerTechnical SupportTechnical Support Leader

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Fields of Expertise

Networks

Networks

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Hard worker, Creative, Organizer, Team Player

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