YM
Yehia monir
Project operation consulting at N/A
Heliopolis, Cairo, EgyptWork Experience
Project operation consultingFreelance / Project
N/A
Jun 2021 - Present -4 yrs, 1 month
Egypt , Cairo
- Job Details:• providing operation consultancy to improve projects results and their achievements. • Perform analyses and research channels to enhance productivity and meeting the dead time that brings satisfaction for customers and more credibility to companies. • Develop and execute cross-functional strategic initiatives to create and scale and a world-class experience for our members to build a high level of communication skills between all departments to reach the best benefitable outcome.
Marketing & operation DirectorFull Time
Deti Art UAB
Apr 2015 - Jun 2016 -1 yr, 2 months
Lithuania , Vilnius
- Job Details:• Achieves marketing and operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews. • Preparing and completing action plans and following up with customer’s requirements • Implementing production, productivity, quality, and customer-service standards. • Resolving problems. • Identifying trends. • Determining system improvements. • Implementing change.
Team leader - Customer service –EnglishFull Time
IT eXpertai UAB
Sep 2012 - Jun 2013 -9 months
Lithuania , Vilnius
- Job Details:• Providing support services to clients and handle their accounts. • Maintaining customer’s problems and providing high quality follow up. • Handle and resolve customer’s claims. • Ensuring process of orders. • Resolve issues in timely manner
Education
Diploma in computer science
IACJan 1995
Skills
Languages
English
Advanced