Basic Info

MD MURAD ALAM

1 year

Delhi, India

Bachelor's Degree

Experienced

Work Experience

Desktop support Engineer at IMSI PVT.LTD

Experience Details

Desktop support Engineer

IT/Software Development

Experienced (Non-Manager)

• Working as IT Executive in Corporate office.
• Provide L1 support to 250 users’ on windows platform.
• Support and mange remote locations in India through remotely and phone.
• Support on hardware, operating system, network connectivity, antivirus and all in house application issue.
• Handling antivirus related issue such as Virus issue, Update, Installation of antivirus etc.
• Mange & troubleshoot network (LAN or Wi-Fi) related issue.
• Install, configure and maintain printers (network and local) of Xerox.
• Configure and troubleshoot email related issue of MS outlook.
• Coordinate and manage relationships with vendors that provide hardware, network and other support.
• Installation of Symantec Anti-Virus Update, O/S & other relevant software‘s updates.


Company Details

IMSI PVT.LTD

delhi ncr, India

501-1000 employees

Information Technology Services

payrole.india@imsiglibal.com

Jul 2016 to present (5 months)
Desktop Engineer at Evision pvt. ltd.

Experience Details

Desktop Engineer

Customer Service/Support

Experienced (Non-Manager)

• Working as IT Executive in Corporate office.
• Support on Microsoft Windows Server 2003, 2008 and 2012.
• Provide L1 and L2 support to 250 users’ on windows platform.
• Support and mange remote locations in India through remotely and phone.
• Support on hardware, operating system, network connectivity, antivirus and all in house application issue.
• Handling antivirus related issue such as Virus issue, Update, Installation of antivirus etc.
• Mange & troubleshoot network (LAN or Wi-Fi) related issue.
• Install, configure and maintain printers (network and local) of Xerox.
• Configure and troubleshoot email related issue of MS outlook.
• Coordinate and manage relationships with vendors that provide hardware, network and other support.
• Installation of Symantec Anti-Virus Update, O/S & other relevant software‘s updates.


Company Details

Evision pvt. ltd.

noida, India

501-1000 employees

Information Technology Services

evision.co.in

May 2015 to Jun 2016 (1 year 1 month)
Embedded System (intern) at CRISP Bhopal

Experience Details

Embedded System (intern)

IT/Software Development

Entry Level

N/A


Company Details

CRISP Bhopal

Bhopal, India

51-100 employees

Electronics and Semiconductors

www.crisp.com

Mar 2014 to Apr 2014 (1 month)

Achievements


 Winner of Cricket Tournament in College  Participated in PPT, Model Presentation in Technical event  Won 1st prize in Science Exhibition at school level

Education

BE in Electronics and Communication Engineering

Education Details

BE

Electronics and Communication Engineering

Rajiv gandhi technical university, India

C / Good / 65 - 75%

N/A

N/A

Rajiv gandhi technical university
2010 - 2015
High School - Other

High School Details

Other

Urdu college gopalganj

India

2010

C / Good / 65 - 75%

N/A

Urdu college gopalganj
2010

Certifications

Certificate details

Embedded, PLC (Programmable Logic Controller)

Feb 2013

80 out of 100

http://www.crisp.com

NJPT-12390/5777

CRISP Bhopal

N/A

Training and Courses

Training/Course Details

Embedded system

May 2014

CRISP

N/A

Training/Course Details

PLC (Programmable Logic Controller)

Feb 2013

CRISP

N/A

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveBrowsing InternetC++ChessCreativeCricketCustomer ServiceDesktop EngineerDesktop Support EngineerElectronics And Communication EngineeringElectronics And SemiconductorsEmbedded SystemEmbedded SystemsEmbedded, PLC (Programmable Logic Controller)EnglishFlexibleFootballHard WorkerHindiITIT Support EngineerInformation Technology ServicesLeaderMatlabMicrocontrollersMicroprocessorOraclePLC (Programmable Logic Controller)Problem SolverSoftware DevelopmentSupportTelecommunicationUrduVlsi

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Hindi

Hindi

: Fluent

: Fluent

: Fluent

: Fluent

Urdu

Urdu

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Embedded Systems

Embedded Systems

: Expert

: Extreme - I love it!

:

Less than 1 year

Telecommunication

Telecommunication

: Expert

: High

:

Less than 1 year

Matlab

Matlab

: Expert

: Extreme - I love it!

:

Less than 1 year

Microcontrollers

Microcontrollers

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microprocessor

Microprocessor

: Advanced

: High

:

Less than 1 year

Oracle

Oracle

: Advanced

: Extreme - I love it!

:

Less than 1 year

Vlsi

Vlsi

: Advanced

: High

:

Less than 1 year

C++

C++

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Embedded System

Embedded System

: Expert

: Extreme - I love it!

:

Less than 1 year

Microcontrollers

Microcontrollers

: Expert

: Extreme - I love it!

:

Less than 1 year

Telecommunication

Telecommunication

: Expert

: High

:

Less than 1 year

IT Support Engineer

IT Support Engineer

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Hard worker, Creative, Problem Solver, Flexible / Adaptive

Online Presence

http://www.facebook.com/mdmurad.alam

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