MZ

Md Zeeshan

Assistant Manager - Cognitive Developer at Exl Service.com (India) Private Limited

India

Work Experience

  • Assistant Manager - Cognitive Developer

    Exl Service.com (India) Private Limited

    Mar 2024 - Present -1 yr, 2 months

    India

    • Job Details:Developed AI chatbot application to provide solutions for customers using Amelia, a cognitive agent. Enhanced customer support system by integrating AI-driven virtual agents and created a voice-enabled assistant capable of handling complex user queries in real-time.

  • Cognitive Implementation Engineer - Python Developer (Internship)

    Cetpa Infotech Pvt. Ltd.

    May 2021 - Mar 2024 -2 yrs, 10 months

    India

      • Education

      • Bachelor's Degree in Software Engineering

        Dr. A.P.J. Abdul Kalam Technical University

        Jan 2016 - Jan 2020 - 4 yr

      Skills

      • Python
      • Groovy
      • JavaScript
      • NLP
      • Full Stack Development
      • RESTful APIs
      • MySQL
      • SQL
      • Cognitive Technologies
      • AI Chatbot Development

      Languages

      • English

        Fluent

      • Hindi

        Fluent

      • Urdu

        Fluent
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