Basic Info

Mazhar soomro

2 years

Karachi, Pakistan

Bachelor's Degree

Experienced

Work Experience

Technical Support engineer at Mobilink (pvt) Ltd.

Experience Details

Technical Support engineer

Engineering - Telecom/Technology, Customer Service/Support

Experienced (Non-Manager)

• Providing Technical Support to Corporate Clients via Email, Phone or by Visiting at client end.
• Responsible for resolving corporate customer issues for their all system related issues
( Software & Hardware)
• Installing, Configuring & Monitoring of Cisco & Huawei routers at client end.
• Configuration of VPN with branch end routers to Head-end Cisco ASR 1002-x router
• Configuration of BGP for underlay & OSPF for overlay connectivity from branches to Core Aggregation
• Configuring & Monitoring Server Farm Switches.
• Managing Policies on Cisco ASA Firewalls, Juniper SSG’s
• Providing Technical Support for P2P wireless, PtoMP, Optical Fiber, WiMax links & DSL/Dxx links via Email or Cell phone.
• Configuration of Radio RDL2000, An 80i
• Monitoring of all deployed links via MRTG and NMS
• Creating Cases taking followups of logged complaints and escalating to Concern Teams via CRM 3.0
• Troubleshooting of Faults in Branch Network.
• Working on Juniper M10i, M7i, SSG20, Cisco 3200, Cisco 4200.
• Making daily, Weekly basis complaints report.
• Troubleshooting and Identification of faults of P2MP, Fiber, Metro Fiber, and WiMax Links.
• Basic Troubleshooting & configuration on Juniper, Huawei, Cisco switches and routers of customer premises (OSPF, BGP).
• Creating Vlans and tunnels from HO to branch end.
• Switch configuration Cisco 2900, Huawei S2700.
• Monitoring links over Solarwind and NMC.
• Providing desktop support to corporate clients via call or email.
• Performing deep analysis and making reports on all technical issues.


Company Details

Mobilink (pvt) Ltd. (multinational)

Karachi, Pakistan

More than 1000 employees

Telecommunications, Computer Networking , Information Technology Services

http://www.mobilink.com.pk/

Mar 2015 to present (1 year 9 months)
Corporate support engineer at Mobilink( linkdotnet)

Experience Details

Corporate support engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

o Provided Technical Support to Corporate Internet and VPN(Layer 2, Layer 3 and Layer 2.5”MPLS”) clients.
o Learnt implementation of major WAN technologies including ATM & Frame Relay.
o Worked on cisco3845, juniper M10i, M7i, M320i and broadband remote access servers (BRAS) to manage client’s connectivity and to checkout allocated routes as well as Atm interfaces.
o Troubleshoot WAN connectivity of corporate clients across country among which Amadeus, pizza HUT, KFC, SCB, MCB, UBL, Meezan Bank, Atlas Bank, Askari bank, Crescent Bank, HSBC, Adamjee insurance, EFU insurance, NJI Insurance are majors and LAN links Installation.
o Monitoring ISP network (All VPN and Internet clients) through Network Management System (NMS) and after generation of alerts rectification and resolution of problem.
o Providing hardware/software support on different topologies of the network.
o Installing and Configuring Broadband devices such as xDSL modems/routers (Paradyne xDSL and Cisco 837 router etc), VOIP devices (Lingo and Linksys Wireless-G Broadband router)
o Designed and implemented various WAN circuits using Frame Relay over ATM.
o Troubleshooting of PPPoX, RFC-1483 Routing and Bridging based xDSL Configuration.
o Monitoring of Multi Router Traffic Grapher (MRTG)


Company Details

Mobilink( linkdotnet) (multinational)

Karachi, Pakistan

More then 1000 employees

Telecommunications, Computer and Network Security , Information Technology Services

www.mobilink.com.pk

May 2009 to May 2011 (2 years)
Transmission Engineer at Netkom Technologies(a subcontractor of Huawei)

Experience Details

Transmission Engineer

Engineering - Telecom/Technology

Entry Level

BSS/Transmission Engineer at Netkom Technologies
15may 2008 till 15November, 2008

o Telenor Optical Transmission Metro Project, South Region, Pakistan.
o Supervision on optical and BSS system Installation .
o E1 Testing.
o Implementation of Optical Fiber Network.
o Installation of Wired & Wireless LAN Component & Infrastructure Installation.
o Pre Acceptance test of optical system.
o Close coordination with field team, Customer, Subcontractor and Store department.
o Commissioning of system via T2000 and PNMT Software.
o Worked on Microwave Equipment (NEC,Huawei)


Company Details

Netkom Technologies(a subcontractor of Huawei)

Karachi, Pakistan

501-1000 employees

Telecommunications

www.netkom.com.pk

May 2008 to Nov 2008 (6 months)
Microwave Engineer (intern) at Solution and Services

Experience Details

Microwave Engineer (intern)

Engineering - Telecom/Technology

Entry Level

Learnt Installation,Comissioning and Troubleshooting of BTS(Base Transceiver station) and Microwave links.


Company Details

Solution and Services

Karachi, Pakistan

51-100 employees

Telecommunications

www.solserv.net

Jan 2008 to Feb 2008 (1 month)

Education

MSCS in Network and Security

Education Details

MSCS

Network and Security

shaheed zulfikar ali bhutto institute of science and technology, Pakistan

B / Very Good / 75 - 85%

To be continued.............

N/A

shaheed zulfikar ali bhutto institute of science and technology
2016 - 2018 (Expected)
B.E in Telecommunications

Education Details

B.E

Telecommunications

Mehran University of Engineering & Technology, Pakistan

C / Good / 65 - 75%

Fiber optics Communication Systems,Microwave Engineering,RF and mobile Networks,Broad Band Digital Networks,Principle of Telecommunication policies,Standards and Regulations.

N/A

Mehran University of Engineering & Technology
2004 - 2008
High School - Other

High School Details

Other

Army PUblic School and college

Pakistan

2003

C / Good / 65 - 75%

Pre-Engineering Certificate

Army PUblic School and college
2003

Training and Courses

Training/Course Details

GSM Networks and Microwave Transmissions

Jan 2009

CTTC (pvt) Ltd.

Course done at CTTC a private institute where i learnt about GSM technology and worked on T2000 PNMT softwares and also learnt comissioning of Microwave Equipment.

Training/Course Details

English

Jan 2008

Domino English language center

Learnt Advance English Speaking,Reading,Writing,Listening.

Training/Course Details

Workshop on Instrumentation Interface Design for Automation in Research and industry and seminar on Leadership and time management.

Nov 2007

Mehran university and JCI

Learnt about Matlab and leadership and time management.

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Autocad 2004BSS, MicrowaveC++CCNAComissiong And Installation Of DWDM SDH EquipmentComputer And Network SecurityComputer Hardware InstallationComputer NetworkingCorporate Support EngineerCustomer ServiceDOSDWDMEmail IssuesEnglishGSMGSM Networks And Microwave TransmissionsHTMLHardworkingInformation Technology ServicesMatlabMicrosoft OfficeMicrowave EngineerMobilink (pvt) Ltd.Mobilink( Linkdotnet)Network And SecurityNetwork EngineeringNetworkingOSPF, BGPOptical FiberPacket TracerPtoP WirelessSDH, TransmissionSindhiStruggleSuccessSupportTechnical SupportTechnical Support EngineerTelecommunicationsTransmission EngineerTruthUrduWINDOWS 1995,98,ME,XP, Vista, 7, 8, 10Web Hosting IssueWireless P2MPWorkshop On Instrumentation Interface Design For Automation In Research And Industry And Seminar On Leadership And Time Management.

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Urdu

Urdu

: Fluent

: Fluent

: Fluent

: Fluent

Sindhi

Sindhi

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

HTML

HTML

: Advanced

: High

:

1-3 years

GSM

GSM

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

More than 7 years

Matlab

Matlab

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

CCNA

CCNA

: Expert

: Extreme - I love it!

:

Less than 1 year

OSPF, BGP

OSPF, BGP

: Expert

: Extreme - I love it!

:

Less than 1 year

Computer hardware installation

Computer hardware installation

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft office

Microsoft office

: Expert

: Extreme - I love it!

:

More than 7 years

Autocad 2004

Autocad 2004

: Expert

: Extreme - I love it!

:

1-3 years

DOS

DOS

: Expert

: Extreme - I love it!

:

More than 7 years

Technical Support

Technical Support

: Advanced

: Extreme - I love it!

:

1-3 years

Network Engineering

Network Engineering

: Advanced

: Extreme - I love it!

:

1-3 years

SDH, Transmission

SDH, Transmission

: Advanced

: Extreme - I love it!

:

Less than 1 year

BSS, Microwave

BSS, Microwave

: Advanced

: Extreme - I love it!

:

Less than 1 year

Networking

Networking

: Advanced

: Extreme - I love it!

:

1-3 years

Comissiong and installation of DWDM SDH equipment

Comissiong and installation of DWDM SDH equipment

: Advanced

: Extreme - I love it!

:

Less than 1 year

WINDOWS 1995,98,ME,XP, vista, 7, 8, 10

WINDOWS 1995,98,ME,XP, vista, 7, 8, 10

: Advanced

: Extreme - I love it!

:

More than 7 years

Optical Fiber

Optical Fiber

: Advanced

: Extreme - I love it!

:

1-3 years

Wireless P2MP

Wireless P2MP

: Advanced

: Extreme - I love it!

:

1-3 years

PtoP wireless

PtoP wireless

: Advanced

: Extreme - I love it!

:

1-3 years

Email issues

Email issues

: Advanced

: Extreme - I love it!

:

1-3 years

packet tracer

packet tracer

: Advanced

: Extreme - I love it!

:

1-3 years

DWDM

DWDM

: Intermediate

: Extreme - I love it!

:

Less than 1 year

HTML

HTML

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Web hosting issue

Web hosting issue

: Intermediate

: High

:

1-3 years

C++

C++

: Beginner

: Extreme - I love it!

:

Less than 1 year

MATLAB

MATLAB

: Beginner

: Medium

:

Less than 1 year

Online Presence

pk.linkedin.com/pub/mazhar-hussain/11/345/190/https://www.facebook.com/mazhar.hussainhttps://twitter.com/mazhar61

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