
Mazen Abdelhameed Saeed
Customer Service
Nasr City, Cairo, EgyptWork Experience
Edrak (Kidzania)
Sep 2022 - Oct 2023 -1 yr, 1 month
Egypt
- Job Details:Welcome and assist guests upon arrival with a warm, friendly attitude. Provide clear information about activities, attractions, rules, and schedules. Handle customer inquiries, complaints. Collaborate with team members to ensure a safe and efficient operation. Ensure guest satisfaction by going the extra mile to resolve any issues.
Eltamayoz Law Office
Oct 2020 - May 2021 -7 months
Egypt
- Job Details:Record and maintain all financial transactions, ledgers, and journals. Manage accounts payable and receivable, including invoicing and collections. Maintain and organize financial records and documents. Assist in budget planning and financial forecasting. Support the office manager and partners with financial data and insights.
Xclusives
Mar 2020 - Sep 2020 -6 months
Egypt
- Job Details:Make outbound sales calls to potential customers from provided leads. Promote and sell the Xclusives card by clearly communicating its features, benefits, and value. Handle customer objections professionally. Achieve daily/weekly/monthly sales targets. Follow up on interested customers and manage callbacks.
Mostafa El Sallab Group
Nov 2019 - Mar 2020 -4 months
Egypt
- Job Details:Assist walk-in customers in the showroom or assigned territory. Understand customer needs and provide professional advice on products. Promote and sell the company’s product. Achieve monthly sales targets. Collaborate with the logistics teams to ensure smooth delivery.
Education
Bachelor's Degree in Business/Commerce, Accounting
Ain Shams University (ASU)Jan 2019 - Jan 2023 - 4 yr
Languages
Arabic
FluentEnglish
Intermediate