Mazen Abdelhameed Saeed

Customer Service

• Job Details:Welcome and assist guests upon arrival with a warm, friendly attitude. Provide clear information about activities, attractions, rules, and schedules. Handle customer inquiries, complaints. Collaborate with team members to ensure a safe and efficient operation. Ensure guest satisfaction by going the extra mile to resolve any issues.

Accountant

• Job Details:Record and maintain all financial transactions, ledgers, and journals. Manage accounts payable and receivable, including invoicing and collections. Maintain and organize financial records and documents. Assist in budget planning and financial forecasting. Support the office manager and partners with financial data and insights.

Telesales Agent

• Job Details:Make outbound sales calls to potential customers from provided leads. Promote and sell the Xclusives card by clearly communicating its features, benefits, and value. Handle customer objections professionally. Achieve daily/weekly/monthly sales targets. Follow up on interested customers and manage callbacks.