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Mayur Bhadani

Technical Manager – IT Operation at Dubai Holding (formerly Nakheel PJSC)

Work Experience

  • Technical Manager – IT Operation

    Dubai Holding (formerly Nakheel PJSC)

    Jun 2021 - Present -4 yrs

    • Job Details:Manage infrastructure operations team, ensuring optimal performance and availability of IT services. Develop business cases and budgets for IT projects and initiatives. Implement automation scripts and playbooks for routine tasks, improving efficiency and reducing manual intervention. Coordinate with vendors for hardware replacements, software issues, and system migrations. Oversee monthly OS patching for Linux and Windows servers. Manage Docker/container environments and troubleshoot issues with vendor support. Conduct VAPT scans and assign tasks based on findings to ensure network and system security. Monitor server performance using Zabbix/Nagios and take proactive measures to address potential issues.
  • Lead Linux Engineer

    Wipro Technology

    Apr 2018 - Jun 2021 -3 yrs, 2 months

    • Job Details:Manage OS infrastructure upgrade, expansion, scaling, troubleshoot and debugging for dedicated clients/tickets per day/week/year on most challenging, complex environment. Build, test and deploy physical or virtual Linux, AIX and Solaris servers. Create processes and identify tools that enhance operational workflow and that improve internal and external customer impact. Administration of OpenStack infrastructures like user, image, servers, network, management and troubleshooting. Participate in engineering, deploying, and maintaining new solutions and services for internal customers. Systems security through CIS or other hardening tools. Configuration management – Ansible/CMDB. Operating systems standards. Develop Linux/Bash/other scripts and tools to aid development operations. Kernel performance tuning and general OS layer troubleshooting. Troubleshooting difficult problems, sharing knowledge and mentoring others. Load balancing, VIP configurations, cluster configuration (Veritas cluster). Provision of new and updated documentation and knowledge articles. Collaborates on architectural framework for system development, maintenance, and enhancement efforts. Deployment of Linux system in Azure cloud.
  • Sr System Engineer

    HP Enterprises

    Mar 2016 - Apr 2018 -2 yrs, 1 month

    • Job Details:Supporting as L3 engineer to dedicated project 1200+ Linux and HP-UX servers all over globe. NGDM (New Generation Delivery Module) working on different roles as incident/duty manager, change manager, problem manager. Provision of new and updated documentation and knowledge articles. Cluster service configuration Veritas Storage Foundation and Service Guard. Troubleshooting difficult problems/incidents escalated by L2/L1 team members. Shell scripting proficiency – Bash. Data replication tool - Double-Take installation, configuration and troubleshooting. Sharing knowledge and mentoring L2/L1. Understanding of orchestration tools (Puppet, Ansible, HPSA). Build, test and deploy instances on AWS cloud environment as per client requirement. Maintained, support critical DNS, LDAP, Samba, FTP service system and global monitoring. Participation on disaster recovery plans and documentation and test execution.
  • Sr System Engineer

    TCS India Pvt Ltd

    Feb 2014 - Mar 2016 -2 yrs, 1 month

    • Job Details:Joined as team lead and responsible to drive Linux team. Participation in transition of project from other organization. Experience in virtualization like VMware to perform Linux guest OS building, vMotion VM/storage and allocation/unmap of resources. Decommission of system throughout process. Taken part of technical discussion and scheduled training for junior resources. Working as Sr System Engineer with one of the UK based client. Responsible to provide technical support. Work experience on Sun Oracle T5 series, M5000 and UCS blade hardware. Troubleshooting rtop, Sev1 & Sev2 incidents over conference call/WebEx with client and other vendor team. Troubleshooting on Linux and Solaris such as network, NFS, server performance issues, Veritas cluster and filesystem, storage path failure (HBA connectivity), user login issues and various issues. Schedule and perform Linux kernel upgrade or patch upgrade activity through satellite server. Experience on Solaris patch upgrade activity. Hands on experience of building physical and virtual servers. Installation of RedHat OS with all requirements. Hands on experience on Veritas Volume Manager and Veritas cluster related troubleshooting. Scheduling and perform hardware upgrade activity like memory, CPU or OS upgrade activity on virtual or physical servers. Working on day to day incident and request/work orders. Working on filesystem creation/extension/modification/suppression on cluster or standalone Linux or Solaris servers. Coordinating with storage team for disk requirement to the Linux and Solaris servers and responsible to adding disk and creation/extension of filesystem. Coordinating with backup team for backup/storage team newly built servers or existing servers Linux and Solaris servers. Experience configuration and troubleshooting in SAN/NAS from guest OS like Linux/Solaris. Coordinating with network team for new IP creation and DNS reservation for new servers and network connectivity issues. Co-ordination with client Paris team for day to day incident and request status. Working on user and group management for Linux and Solaris servers. Working on VCS installation and resource group creation on Linux servers. Responsible for SIP and SOP for existing or new in-scope activity. Responsible for RCA report for critical issues or on demand. Co-ordination with DC team for any activity or downtime maintenance activity.
  • Skills

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