Elena Mayorova Keles

Work Experience

The Ritz-Carlton, Almaty Hotel

Apr 2016 - Jun 2016 -2 months

Kazakhstan , Almaty

Job Details:1. In charge of Overall Sales Team performance and RevPar: Business Travel, Travel & Leisure, and Conference & Catering 2. In charge of Business Travel Government and High level accounts 3. In charge of Group Sales Strategy and Performance 4. Assistance to DOSM in all Sales Areas 5. In charge of Conference & Catering Department: team performance and revenue management * More detailed scope of responsibilities and References are always available upon request

The Ritz-Carlton, Almaty Hotel

Jun 2015 - Apr 2016 -10 months

Kazakhstan , Almaty

Job Details:1. Business Travel - Responsible for Business Travel production - Business Travel Accounts Management 2. Group Sales Strategy and Performance 3. In charge of Conference and Catering Department

The Ritz-Carlton, Almaty Hotel

May 2014 - Jun 2015 -1 yr, 1 month

Kazakhstan , Almaty

Job Details:Responsible for Business Travel production Dealing with Business Travel requests, negotiations, tenders, etc. Business Travel Accounts Management

The Ritz-Carlton, Almaty Hotel

Jul 2013 - May 2014 -10 months

Kazakhstan , Almaty

Job Details:Creating all the event materials from start up (pre-opening office) Managing Conference and Catering Team, keep close contact with Hotel Department Heads on key event issues and activities and maintain a culture of cooperation with other colleagues in order to achieve Hotel goals Execute local marketing plans and activities (sales calls, site inspections, special offers creation, etc.) Event management (requests, negotiations and realization)

French as the second foreign language in Linguistics
Université Lumière Lyon 2
Jan 2011 - Jan 2012 - 1 Year
Linguist/Interpreter (English, French) in Linguistics
Russian State University of Humanities
Jan 2004 - Jan 2009 - 5 yr