Basic Info

May Zaky

6 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Public Relations member ( Organizing committe) (volunteer) at Bibliotheca Alexandrina

Experience Details

Public Relations member ( Organizing committe) (volunteer)

Logistics/Supply Chain

Experienced (Non-Manager)

- Having the honor to Welcome and guide VIPs during the Democracy in the 21th century conference at Bibliotheca Alexandrina.


Company Details

Bibliotheca Alexandrina (multinational)

Alexandria, Egypt

N/A

Education, Entertainment

http://www.bibalex.org/

Apr 2010 to present (6 years 8 months)
Public Relations member ( Organizing committe) (volunteer) at CDSPS

Experience Details

Public Relations member ( Organizing committe) (volunteer)

Education/Teaching, Medical/Healthcare, Project/Program Management

Experienced (Non-Manager)

- International Day of peace (21 September 2010)
- MNBI
- AIMUN
- 2012 منتدى المرأة و التحول الديمقراطي في مصر


Company Details

CDSPS (multinational)

Alexandria, Egypt

501-1000 employees

Non-Profit Organizations, Education, Environmental Services

http://www.bibalex.org/researchcenters/centerforpeaceanddemocracystudies_en.aspx

Apr 2010 to present (6 years 8 months)
Customer Service Representative at Nile Projects Company (Bridgestone)

Experience Details

Customer Service Representative

Customer Service/Support, Operations/Management

Experienced (Non-Manager)

- Making customer survey calls and receiving Hotline calls from our customers.
- Receiving customers' complaints and sent them to the management to investigate on them and receiving their feedback regarding the complaints in order to inform the customer back.
- Making Customer Survey Reports and evaluate the performance of our branches.
- Handling "Bridgestone Fit and Fix" Facebook page and our feedback E-mail.


Company Details

Nile Projects Company (Bridgestone) (multinational)

Alexandria, Egypt

More than 1000 employees

Consumer Services , Automotive, Automotive

http://www.nileprojects.com/group_profile

Jul 2016 to present (5 months)
Customer Experience Expert at Vfstasheel

Experience Details

Customer Experience Expert

Customer Service/Support

Experienced (Non-Manager)

Vfstasheel international company is an organization that is facilitating the visa acquiring process.
I was responsible for collecting the correct documents from the applicants and sending these documents to the KSA consulate and finally give the passports with a visa back to the applicant.


Company Details

Vfstasheel (multinational)

Alexandria, Egypt

More than 1000 employees

Consumer Services

N/A

Jan 2014 to Mar 2016 (2 years 2 months)
E-Marketing officer at I Property Real estate Brokerage

Experience Details

E-Marketing officer

Marketing/PR/Advertising , Business Development

Experienced (Non-Manager)

N/A


Company Details

I Property Real estate Brokerage

Alexandria, Egypt

11-50 employees

Real Estate/Property Management

N/A

Sep 2012 to Jan 2014 (1 year 4 months)
Sales Coordinator at Innov8 It solution

Experience Details

Sales Coordinator

Sales/Retail, Business Development

Experienced (Non-Manager)

Innov8 IT solutions Company is related to Mashaweer Project in Egypt & Lebanon .


Company Details

Innov8 It solution (multinational)

Alexandria, Egypt

11-50 employees

Information Technology Services, Computer Hardware, Computer Software

N/A

Jan 2012 to Sep 2012 (8 months)

Education

Bsc in Faculty of Commerce ,English section

Education Details

Bsc

Faculty of Commerce ,English section

Alexandria University, Egypt

B / Very Good / 75 - 85%

Logistics ,Economics ,Accounting ,Cost Management .....etc.

N/A

Alexandria University
2008 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El-Ekbal National College

Egypt

2008

A / Excellent / 85 -100%

N/A

El-Ekbal National College
2008

Certifications

AIMUN 2010
Jun 2010

Certificate details

AIMUN 2010

Jun 2010

N/A

N/A

N/A

Bibliotheca Alexandrina & CDSPS

N/A

MNBI
Nov 2010

Certificate details

MNBI

Nov 2010

N/A

N/A

N/A

Bibliotheca Alexandrina & CDSPS

N/A

Training and Courses

ICDL at IBI
Jul 2010

Training/Course Details

ICDL

Jul 2010

IBI

N/A

Training/Course Details

English Conversation course

Apr 2016

British Council

This course helps me to improve my English language and speak freely .

Training/Course Details

German language course

Sep 2016

Komet Institut

Learning German language and I am looking forward to be fluent in it.

This profile is fresh!
Last update 19 days ago.

Jobseeker photo

Profile Skills and Keywords

AIMUN 2010ArabicAutomativeAutomotiveBibliotheca AlexandrinaBusinessBusiness DevelopmentCDSPSComputer HardwareComputer SoftwareConsumer ServicesCustomer Experience ExpertCustomer ServiceCustomer Service RepresentativeCustomer-orientedE-Marketing OfficerEatEducationEnglishEnglish Conversation CourseEntertainmentEnvironmental ServicesFaculty Of Commerce ,English SectionGermanGerman Language CourseHandles StressHard WorkerICDLInformation Technology ServicesInnov8 It SolutionLogisticsLoveMNBIManagementMarketingMedicalMicrosoft OfficeMusicNile Projects Company (Bridgestone)Non-Profit OrganizationsOrganizerPrayProgram ManagementProjectProperty ManagementPublic Relations Member ( Organizing Committe)ReadingReal EstateReal Estate E-MarketingRetailSalesSales CoordinatorSupportTeam PlayerThinking Fast And Slow BookTransportationVfstasheel

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Customer service

Customer service

: Advanced

: Extreme - I love it!

:

3-5 years

Automative

Automative

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Real Estate E-Marketing

Real Estate E-Marketing

: Intermediate

: High

:

1-3 years

Key Skills

Hard worker, Customer-oriented, Organizer, Handles Stress, Team Player

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