Basic Info

May Zaky

6 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Public Relations member ( Organizing committe) (volunteer) at Bibliotheca Alexandrina

Experience Details

Public Relations member ( Organizing committe) (volunteer)

Logistics/Supply Chain

Experienced (Non-Manager)

- Having the honor to Welcome and guide VIPs during the Democracy in the 21th century conference at Bibliotheca Alexandrina.


Company Details

Bibliotheca Alexandrina (multinational)

Alexandria, Egypt

N/A

Education, Entertainment

http://www.bibalex.org/

Apr 2010 to present (7 years)
Public Relations member ( Organizing committe) (volunteer) at CDSPS

Experience Details

Public Relations member ( Organizing committe) (volunteer)

Education/Teaching, Medical/Healthcare, Project/Program Management

Experienced (Non-Manager)

- International Day of peace (21 September 2010)
- MNBI
- AIMUN
- 2012 منتدى المرأة و التحول الديمقراطي في مصر


Company Details

CDSPS (multinational)

Alexandria, Egypt

501-1000 employees

Non-Profit Organizations, Education, Environmental Services

http://www.bibalex.org/researchcenters/centerforpeaceanddemocracystudies_en.aspx

Apr 2010 to present (7 years)
Customer Service Representative at Nile Projects Company (Bridgestone)

Experience Details

Customer Service Representative

Customer Service/Support, Operations/Management

Experienced (Non-Manager)

- Making customer survey calls and receiving Hotline calls from our customers.
- Receiving customers' complaints and sent them to the management to investigate on them and receiving their feedback regarding the complaints in order to inform the customer back.
- Making Customer Survey Reports and evaluate the performance of our branches.
- Handling "Bridgestone Fit and Fix" Facebook page and our feedback E-mail.


Company Details

Nile Projects Company (Bridgestone) (multinational)

Alexandria, Egypt

More than 1000 employees

Consumer Services , Automotive, Automotive

http://www.nileprojects.com/group_profile

Jul 2016 to present (9 months)
Customer Experience Expert at Vfstasheel

Experience Details

Customer Experience Expert

Customer Service/Support

Experienced (Non-Manager)

Vfstasheel international company is an organization that is facilitating the visa acquiring process.
I was responsible for collecting the correct documents from the applicants and sending these documents to the KSA consulate and finally give the passports with a visa back to the applicant.


Company Details

Vfstasheel (multinational)

Alexandria, Egypt

More than 1000 employees

Consumer Services

N/A

Jan 2014 to Mar 2016 (2 years 2 months)
E-Marketing officer at I Property Real estate Brokerage

Experience Details

E-Marketing officer

Marketing/PR/Advertising , Business Development

Experienced (Non-Manager)

N/A


Company Details

I Property Real estate Brokerage

Alexandria, Egypt

11-50 employees

Real Estate/Property Management

N/A

Sep 2012 to Jan 2014 (1 year 4 months)
Sales Coordinator at Innov8 It solution

Experience Details

Sales Coordinator

Sales/Retail, Business Development

Experienced (Non-Manager)

Innov8 IT solutions Company is related to Mashaweer Project in Egypt & Lebanon .


Company Details

Innov8 It solution (multinational)

Alexandria, Egypt

11-50 employees

Information Technology Services, Computer Hardware, Computer Software

N/A

Jan 2012 to Sep 2012 (8 months)

Education

Bsc in Faculty of Commerce ,English section

Education Details

Bsc

Faculty of Commerce ,English section

Alexandria University, Egypt

B / Very Good / 75 - 85%

Logistics ,Economics ,Accounting ,Cost Management .....etc.

N/A

Alexandria University
2008 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El-Ekbal National College

Egypt

2008

A / Excellent / 85 -100%

N/A

El-Ekbal National College
2008

Certifications

AIMUN 2010
Jun 2010

Certificate details

AIMUN 2010

Jun 2010

N/A

N/A

N/A

Bibliotheca Alexandrina & CDSPS

N/A

MNBI
Nov 2010

Certificate details

MNBI

Nov 2010

N/A

N/A

N/A

Bibliotheca Alexandrina & CDSPS

N/A

Training and Courses

ICDL at IBI
Jul 2010

Training/Course Details

ICDL

Jul 2010

IBI

N/A

Training/Course Details

English Conversation course

Apr 2016

British Council

This course helps me to improve my English language and speak freely .

Training/Course Details

German language course

Sep 2016

Komet Institut

Learning German language and I am looking forward to be fluent in it.

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AIMUN 2010ArabicAutomativeAutomotiveBibliotheca AlexandrinaBusinessBusiness DevelopmentCDSPSComputer HardwareComputer SoftwareConsumer ServicesCustomer Experience ExpertCustomer ServiceCustomer Service RepresentativeCustomer-orientedE-Marketing OfficerEatEducationEnglishEnglish Conversation CourseEntertainmentEnvironmental ServicesFaculty Of Commerce ,English SectionGermanGerman Language CourseHandles StressHard WorkerICDLInformation Technology ServicesInnov8 It SolutionLogisticsLoveMNBIManagementMarketingMedicalMicrosoft OfficeMusicNile Projects Company (Bridgestone)Non-Profit OrganizationsOrganizerPrayProgram ManagementProjectProperty ManagementPublic Relations Member ( Organizing Committe)ReadingReal EstateReal Estate E-MarketingRetailSalesSales CoordinatorSupportTeam PlayerThinking Fast And Slow BookTransportationVfstasheel

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Customer service

Customer service

: Advanced

: Extreme - I love it!

:

3-5 years

Automative

Automative

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Real Estate E-Marketing

Real Estate E-Marketing

: Intermediate

: High

:

1-3 years

Key Skills

Hard worker, Customer-oriented, Organizer, Handles Stress, Team Player

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