MM

Mahitab Magdy Mahmoud

Customer Service Representative

Hadayek Alkobba, Cairo, Egypt

Work Experience

  • trainingInternship

    Abo El reesh hospital

    Egypt , Cairo

    • Job Details:it was just a training for couple of weeks with experience in how to work manual at para and heamatology department

  • Customer Service RepresentativeFull Time

    RAYA contact center

    Jan 2015 - Mar 2019 -4 yrs, 2 months

    Egypt , Cairo

    • Job Details:I have worked a a customer service representative at RAYA contact center for four years ,I spent my first two years as a call center agent after that I joined to back_office team for survey job then as a social media specialist managing facebook page, whatsapp and House visit reservation application

    • Education

    • Bachelor's Degree in biochemistry special

      Ain Shams University (ASU)

      Jan 2011 - Jan 2018 - 7 yr

    • High School - Thanaweya Amma

      El Salam Secondary school

      Jan 2011 

    Activities

    • Teacher / Instructor at AYB

      Student Activity

      Feb 2015 - Feb 2017 -2 yrs

    Skills

    • Social Media
    • Customer Service
    • Team management
    • Microsoft Word
    • Leadership Management
    • computer
    • Microsoft Powerpoint
    • chemist
    • Teaching

    Languages

    • Arabic

      Fluent

    • English

      Advanced

    Training & Certifications

    • chemist

      abo el reesh hospital·2015

    • customer service

      Al Mokhtabr laboratory·2015
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